Mission Creek, located in Waukesha, Wisconsin, is a senior living facility that offers both assisted living and memory care services. The community is designed to support older adults who require varying levels of assistance with daily living, including individuals with Alzheimer’s disease or other forms of dementia. Mission Creek aims to provide a secure environment with personalized support tailored to the needs of each resident.
Care and medical support at Mission Creek include the presence of licensed nursing staff available 24 hours a day, with nursing coverage scheduled for 12-16 hours per day on site, ensuring oversight and support around critical health needs. The facility provides medication management, diabetes care, ambulatory and incontinence care, as well as access to a therapy room for rehabilitation or ongoing therapy needs. Memory care is offered within secured areas to support those with cognitive impairments, incorporating structured programs for mental wellness and socialization. Residents may participate in clubs, community events, and fitness programs—including specialized offerings such as yoga and chair yoga. Walking paths are available both indoors and outdoors for recreation and gentle exercise. Personal care assistance is available for residents needing full help with activities of daily living such as bathing, eating, dressing, and toileting. Ancillary services include on-site podiatry, a barber/beauty salon, and regular wellness checks. The facility strives to maintain a safe and supportive environment, particularly for individuals with higher care requirements.
For transportation, Mission Creek provides arrangement services for non-medical transportation. This service is primarily intended to assist residents in attending appointments, running errands, or participating in community activities held outside the facility. No regular medical transportation is indicated, so families may need to arrange alternatives for medical appointments.
Feedback from residents and their families commonly highlights Mission Creek’s welcoming atmosphere, responsive and compassionate staff, clean and spacious living accommodations, and a variety of amenities and programs. The facility is often described as flexible and accommodating during transitions, such as moving into memory care or hospice services, and staff members are frequently recognized for their efforts to personalize care. However, concerns mentioned in reviews include ongoing staffing shortages, high staff turnover, and reported instances of delayed care, missed medications, and communication lapses, especially during emergencies or care transitions. There have also been periodic complaints about facility cleanliness, billing transparency, food quality, and the handling of residents with higher or more complex care needs. These issues are sometimes viewed as having become more pronounced following changes in facility ownership. Families suggest that Mission Creek is well suited for residents who are socially engaged and require low to moderate care, while expressing reservations about the facility's ability to consistently support those with greater care needs due to the above-mentioned challenges.
Costs at this community start at $3,500 and range up to $3,950. The average price in the community is $3,725, which is less than the average price in the area of $5,753. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
