Millbrae Care Home is an assisted living facility located in Fresno, California. The facility provides residential care and support for adults who require assistance with daily living activities. Residents at Millbrae Care Home have access to personal care and help with medication management, bathing, dressing, and mobility. The community is designed to accommodate individuals with a range of needs, including those who may require additional monitoring or support due to medical conditions. English is the primary language used for communication within the facility.
Millbrae Care Home provides specialized care for residents managing diabetes, with support in monitoring blood glucose levels and administering medications or insulin as prescribed. For those with incontinence needs, staff are trained to provide discrete and respectful care, including assistance with hygiene and toileting. Ambulatory care is available for residents who need help moving safely around the facility, while nursing care services address ongoing health monitoring and coordination with physicians. The facility incorporates a secured community feature, aimed at enhancing resident safety and preventing wandering for those at risk. On-site rehabilitation services are offered, including physical, occupational, and possibly speech therapy, designed to support residents’ mobility and overall functional ability. Wellness programs are provided, focusing on health maintenance, fitness, and preventive care. Residents also have access to barber and beauty salon services for personal grooming and well-being.
Transportation services at Millbrae Care Home are available for both medical and non-medical purposes. There is a charge for these services, and the facility coordinates transportation to and from healthcare appointments, as well as for outings or errands as needed, based on resident schedules and requests.
Resident and family reviews reflect a highly polarized perspective on the quality of care at Millbrae Care Home. Several reviewers express serious concerns regarding staff attentiveness, particularly citing issues with nurses and CNAs being inattentive or overextended, with specific examples such as residents allegedly being left unattended or lacking essential care like hydration, hygiene, or appropriate meals. Additional criticisms focus on the facility’s cleanliness, management responsiveness, and safety measures, with some reviewers warning of non-compliance with regulations and calling for official intervention.
Conversely, other reviews highlight positive experiences, noting the efforts of staff members who are recognized for their compassion and attentiveness, particularly naming individuals like Monica Rani. These positive accounts mention that the dedication of certain staff has markedly improved the care experience for residents. Overall, feedback indicates variability in both care quality and resident experience at the facility.
Costs at this community start at $2,634 and range up to $6,583. The average price in the community is $4,608, which is less than the average price in the area of $4,658. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
