Meadows of Rockwell is an assisted-living facility nestled in the quaint town of Rockwell, North Carolina, offering a serene and supportive environment for seniors who require assistance with daily living activities. The facility provides a comprehensive range of services designed to enhance the quality of life for its residents, including nutritious meals prepared by experienced culinary staff, regular housekeeping services to maintain a tidy and comfortable living space, and personalized personal care to address the individual needs of each resident.
Despite its offerings, Meadows of Rockwell has faced challenges in maintaining the high standards expected by residents and their families. Feedback from families has pinpointed communication as a significant issue, with difficulties reported in reaching loved ones by phone and receiving timely responses from the facility's staff. These communication barriers have been a source of frustration for many families, who wish to stay connected with their loved ones and stay informed about their well-being.
In terms of facility upkeep, reviews have raised concerns about cleanliness, noting persistent unpleasant odors and reports of residents being left in unsanitary conditions. This has been a particular point of contention, as a clean and healthy environment is crucial for the comfort and safety of residents.
Additionally, the quality of care has been questioned, with reports of neglect, such as unattended wounds and incidents of staff allegedly being negligent during third shifts. Such reports have understandably led to concerns about the well-being of residents and the overall management of the facility.
Meadows of Rockwell continues to work towards addressing these concerns, striving to improve communication channels and enhance the quality of care to ensure a safe, comfortable, and nurturing environment for all its residents. The facility is committed to making necessary improvements and maintaining open lines of communication with residents and their families, aiming to regain and build trust within the community.
Costs at this community start at $3,000 and range up to $6,395. The average price in the community is $4,698, which is less than the average price in the area of $4,714. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.