Magnolia Springs Florence

In my collective experience of working for Magnolia Springs across three different communities, I can truly say that the vision and support that is offered within this company surpasses all expectations of compassion, kindness, and consideration. Specifically when it comes to Memory Way resident car...

In my collective experience of working for Magnolia Springs across three different communities, I can truly say that the vision and support that is offered within this company surpasses all expectations of compassion, kindness, and consideration. Specifically when it comes to Memory Way resident care, needs are seen and approached with a collaboration creative solutions and researched support. This kind of care comes from all aspects of the team dynamic- from within the Memory Way team, to Life Enrichment (activities), sometimes Concierge or Culinary when it calls for it. To have such a large community supporting any one resident or family at any given time is an invaluable asset and a really beautiful foundation for what it means to improve your quality of life through assisted living.

Magnolia Springs is a place to call home! The executive director, Joe, and the rest of the administration/management team and staff strive to provide person-centered care and experience of the highest quality for residents. The open-door policy ensures that anyone and everyone (family, friends, and ...

Magnolia Springs is a place to call home! The executive director, Joe, and the rest of the administration/management team and staff strive to provide person-centered care and experience of the highest quality for residents. The open-door policy ensures that anyone and everyone (family, friends, and employees) have access to the administration/management team at all times. The residents are simply the best — they’re why we can call this loving community home.

The residents at magnolia were nothing but amazing people. The management however ruined the whole place for me. Management will scold RAs for going above and helping residents with something that they may be able to do themselves. Work their assistants understaffed 99.9% of the time. And they talk ...

The residents at magnolia were nothing but amazing people. The management however ruined the whole place for me. Management will scold RAs for going above and helping residents with something that they may be able to do themselves. Work their assistants understaffed 99.9% of the time. And they talk to the assistants like they are nothing to them, when the resident assistants are the ones taking care of everyone. They only care about how it looks on them, they will do whatever it takes to make it look a lot better than it is. Only planning activities in memory unit when there is a tour for example.

They took excellent care of my grandmother in both the assisted living area and later in the memory care. The facility was well maintained and the majority of the staff kept me informed and treated her very well. She made friends with a lot of the staff. I felt comfortable she was safe and looked af...

They took excellent care of my grandmother in both the assisted living area and later in the memory care. The facility was well maintained and the majority of the staff kept me informed and treated her very well. She made friends with a lot of the staff. I felt comfortable she was safe and looked after. I really appreciated everything they did for her and were able to give her as much independence and companionship as they did.