Magnolia Creek is an assisted living community located in Winston-Salem, North Carolina. The facility provides both assisted living and memory care services to older adults who need support with daily activities or who have Alzheimer’s disease or other forms of dementia. Residents of Magnolia Creek have access to multiple on-site amenities designed to support daily living, wellbeing, and social engagement.
The memory care wing offers specialized services for individuals with Alzheimer’s disease and other types of dementia. Care is provided by staff trained in dementia care, focusing on safety, structure, and tailored support for cognitive challenges. The wing is designed for secure access, helping to reduce risks such as wandering. Residents receive assistance with activities of daily living, including standby supervision for bathing, eating, and dressing, and some physical assistance with toileting. In addition, the facility features an on-site barber and beauty salon, allowing residents to maintain personal grooming and benefit from regular hair and beauty services without needing to leave the community.
Medical support at Magnolia Creek includes monitoring of residents’ health, medication management, and assistance with scheduled medical appointments. Staff members are available to respond to residents’ needs and provide supervision or assistance depending on each individual’s care plan. For mobility and transportation, Magnolia Creek offers transportation services for residents. These are available for both medical and non-medical purposes, including trips to medical appointments and group outings as needed.
Reviews from residents and families regarding care at Magnolia Creek are mixed. Some praise the nursing staff, especially those in the memory care wing, for their professionalism, communication, and compassion, highlighting instances where staff members have gone out of their way to keep families informed and residents comfortable. Others express significant concerns, noting reports of cleanliness issues, staffing shortages, and alleged cases of neglect or insufficient medical attention, such as missed medications or lack of response to resident needs. There are also accounts mentioning environmental hazards, pest problems, and allegations of poor management and lack of responsiveness. Positive feedback acknowledges a welcoming atmosphere and dedication from certain staff members, while negative reports suggest the need for further investigation into safety, hygiene, and quality of care at the facility.
Costs at this community start at $2,200 and range up to $3,500. The average price in the community is $2,850, which is less than the average price in the area of $4,835. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
