Madison Heights at the Prado, located in Macon, GA, is a senior living community specializing in assisted living with a primary focus on memory care services for individuals with Alzheimer’s disease and other types of dementia. The facility operates as a memory care-only community, offering 24-hour care and a secure environment designed to accommodate residents with cognitive impairment. The community provides support in English and is structured to meet the needs of those experiencing memory loss, offering individualized care plans tailored to each resident.

Residents at Madison Heights at the Prado receive comprehensive medical support, including medication management and diabetes care. The care team is trained to assist with incontinence care and ambulatory care, addressing the unique needs of each individual. The staff in the facility are equipped to provide full assistance with activities of daily living such as bathing, eating, dressing, and toileting. The facility places a strong emphasis on both structured and engaging programs that aim to maintain and improve cognitive function, including organized clubs, community activities, and fitness programs. Additional amenities include a secured community setting, barber and beauty salon services, and the availability of yoga and chair yoga classes to support physical well-being.

Transportation services at Madison Heights at the Prado are available to meet both medical and non-medical needs. The community offers complimentary transportation for essential appointments, such as medical visits, as well as transportation at cost for other outings and activities as required by residents. This support facilitates access to necessary healthcare and helps maintain residents’ engagement with the broader community.

Reviews from residents and family members indicate that care at Madison Heights at the Prado is characterized by staff who are noted for their friendliness, attentiveness, and compassionate approach. Consistent communication and updates from caregivers are frequently mentioned, which provide reassurance about residents’ safety and well-being. Facilities are generally described as clean and well-maintained, offering a range of activities and nutritious meals. However, some family members have reported concerns regarding administrative transparency and the importance of understanding all contract terms in detail. Issues such as occasional understaffing and turnover among administrators have also been noted, sometimes affecting the consistency of care and cleanliness. The integration of memory care and assisted living populations has posed challenges in some cases, and certain services or activity levels have not always met expectations. Pricing is often considered high but is sometimes viewed as commensurate with the level of care provided. Overall, most families recommend the facility, while emphasizing the importance of clear communication and thorough review of service agreements prior to placement. There have been no significant changes or new developments regarding the facility reported as of mid-2024.

Costs at this community start at $2,325 and range up to $5,760. The average price in the community is $4,042, which is less than the average price in the area of $4,223. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.