Louisiana Extended Care Hospital Of Lafayette

Unprofessional staff with no patience for family! If you don’t have patience for family how can you have patience with sick patients who can NOT verbally speak for themselves! My mother declined 2 days after her admissions at LEC, causing her to be put on a ventilator. Judging their nonchalant att...

Unprofessional staff with no patience for family! If you don’t have patience for family how can you have patience with sick patients who can NOT verbally speak for themselves! My mother declined 2 days after her admissions at LEC, causing her to be put on a ventilator. Judging their nonchalant attitude with family explains why. My mother can not speak for herself and yet I’m chasing down nurses just to get an update on a nonverbal patient! Their attitude is like omg she’s still sedated on a ventilator nothing has changed why are you calling. Sorry but not sorry that’s my mother and I will call every day rather she’s made progress or not! I’m a firm believer in treating any and everybody the way I want to be treated including family. This nursing staff is too busy to come to the phone or return a call. They will pass you off to the next shift. If you ask to speak to the DON Belinda good luck because either she never gets the message or she’s just like the staff that she hires. I don’t recommend this place. I never had to write a bad review on a pair of shoes I purchase and was dissatisfied with. But I am forced to write about this place hoping and praying the right person reads it and that I finally get a response. I deserve transparency on my mother’s care whenever I want it . Im tired of the calls being placed on hold, return calls being deferred to the next shift or the lies that the nurse will give you a call back what’s your name and number. If I lived in Louisiana I would be there every day checking on my mother but unfortunately this is not the case. I wish I could transfer her closer to me. Thank God for her sisters that go check on her at least twice a week. They are in Louisiana but it is still an out of town drive for them as well. I am grateful that I was able to spend a week with her about 3 weeks ago this January 2022. The week I was there I did not witness the super busy staff they claim to be. I’m also grateful that my brother visited on yesterday 1/29/22. We try to come every opportunity we get. He and my other brother also live out of the state. It is hard when you are so far away. But unfortunately for us LEC could care less if we can’t be there and care nothing about giving us any updates. Again, if you treat coherent family with disregards,.I can not imagine this unprofessional group of staff (some not all) treating patients with the dignity and respect that they deserve. Joshua on night shift has been very helpful and considerate of our needs. Michelle on day shift is very unprofessional she can no longer care for my mother per my request. Again I hope this review open doors for me to actually get to speak to someone after spending weeks trying. And I hope I will be a help to someone else in making a very important decision on placing their beloved family member.

Didn’t even want to give this place even a start. This place is horrible. All of the staff are rude and unprofessional. I was in the room with my mom for not even thirty minute while my dad was downstairs because they told us we are allowed to visitors. One of the nurse gonna ask me who gave me sp...

Didn’t even want to give this place even a start. This place is horrible. All of the staff are rude and unprofessional. I was in the room with my mom for not even thirty minute while my dad was downstairs because they told us we are allowed to visitors. One of the nurse gonna ask me who gave me special permission for my mom to gave two visitors when they told us at the front desk. They also barely take care of the patients either because my mom is doing physical therapy to help her get stronger and can walk they don’t they just sit her up in the chair for 5 hours and then leave