Los Altos Sub-Acute And Rehabilitation Center

For five days with many many requests, no nurse, no doctor, no one from this facility update the status of the patient. Four days after, we put in a request to transfer to a different facility and no one did anything at the facility. The last day, the manger was supposed to arrange for transport to ...

For five days with many many requests, no nurse, no doctor, no one from this facility update the status of the patient. Four days after, we put in a request to transfer to a different facility and no one did anything at the facility. The last day, the manger was supposed to arrange for transport to get the patient home, she left work without telling anybody. I did not recommend anybody to sent their loved one there.

My grandma was sent here. Such a horrible place! She got a horrible bed sore because she was not being tended too, staff didn’t do anything to prevent this from happening like they should have done! She is now in the hospital with an infection that this place tried to say was pneumonia! She didnâ€...

My grandma was sent here. Such a horrible place! She got a horrible bed sore because she was not being tended too, staff didn’t do anything to prevent this from happening like they should have done! She is now in the hospital with an infection that this place tried to say was pneumonia! She didn’t even have that, it was the bed sore! There was also an incident where we heard they gave her insulin (she’s not diabetic) , they told us they did and wen we asked to confirm again, they decided to say they never gave her that. Bad , bad , bad , please look for another place to take your loved one!

We had a family member go here after a brief stay at the hospital. The staff was really friendly and they really took care of my family member. The nurses were attentive and the therapy team was awesome.

You expect skilled nursing and get complaints from the staff on how overwhelmed they''re by having too many patients. The shouldn''t even be fed to dogs. The fee per day was requested to me was $414.60 a day. The therapy department is a joke. They spend less than a thirty minutes with you and they b...

You expect skilled nursing and get complaints from the staff on how overwhelmed they''re by having too many patients. The shouldn''t even be fed to dogs. The fee per day was requested to me was $414.60 a day. The therapy department is a joke. They spend less than a thirty minutes with you and they bill you for a hours work. The ombudsman is your only protection from terrible treatment.