Lincoln Village Senior Living

This is a terrible institution. First of all the managing Director is never available to speak with a family member of a resident and she never returns phone calls nor provides access to requested documents. The staff is never around and according to my family member who is a resident they hide in e...

This is a terrible institution. First of all the managing Director is never available to speak with a family member of a resident and she never returns phone calls nor provides access to requested documents. The staff is never around and according to my family member who is a resident they hide in empty rooms so they do not have to work or be available to help a resident with their needs. On a recent visit a family friend and my loved one listened to a resident call out for help for a considerable indecent amount of time before anybody showed up. During that same visit they observed two female residents shouting at one another concerning a "room altercation". Again no one showed up for quite awhile.

I toured Lincoln Village Senior Living and I thought they did a great job. It's a huge place and they have a lot of amenities, but I think it was just too big for my mom. I think if she would have started assisted living ten years ago in her life and gotten her place there, I think she would ha...

I toured Lincoln Village Senior Living and I thought they did a great job. It's a huge place and they have a lot of amenities, but I think it was just too big for my mom. I think if she would have started assisted living ten years ago in her life and gotten her place there, I think she would have been fine with it, but it's almost too overwhelming for her now to be placed there for the first time. It's a big place, but it's beautiful. The staff was very professional, very personal, and willing to answer any questions that my mom had. I thought she did a nice job. They have everything from a couple of bedroom facility rooms to single rooms to studios. It's like a little town. It's very cute. The dining area was nice. It's separated and felt like you were truly going to a dining area. It looked very nice. They pretty much offered everything. They have a meal plan, a wellness plan, and games. They also have little sitting areas inside and out. They have a lot to offer their residents. For my mom, it would be too much to get around because she's on oxygen, but if you're pretty mobile and can ambulate around it'd be a great transition place because it's more apartment living. This has got elevators in it and it's just a total setup. It's very impressive. They seem to know their residents, but it's very spaced out. It's a more independent living, to me, than it is assisted living. The staff was energetic and very professional. She knew her job and knew the place. But I don't know that she went out of her way to do anything above and beyond. I thought she was very helpful, but I wouldn't say I left wowed or impressed that I would go and place my mom there.