Legend at Rivendell Memory Care

Warm fireplace and warm staff. Toured with [name removed] a few months back but did not work out since we had to move my father to Arkansas. If he is was able to stay in OKC I would have picked Legends for him.

Our experience started good. My parents were there over 3 years. We started noticing changes after about 9 months. They had trouble keeping a director. As directors changed, staff changed. My parents medications were not being given correctly. We had to make several formal complaints to get it corre...

Our experience started good. My parents were there over 3 years. We started noticing changes after about 9 months. They had trouble keeping a director. As directors changed, staff changed. My parents medications were not being given correctly. We had to make several formal complaints to get it corrected. Once Covid started, communication was horrible. When we were finally allowed to go in to the facility, we realized they weren’t cleaning. They did keep the front lobby area nice but the rooms were filthy. When we complained the Director told us they were short staffed so she wasn’t sure what we expected her to do. We pointed out that her door (which led to the courtyard) was leaking air. Maintenance fixed her door by putting packing tape all the around it so it couldn’t be opened. The Director of the facility and corporate were non-responsive so we found a stable facility a few miles away.

We moved our mother here after a negative experience in another state. The treatment she receives is night and day different! Everyone from the maintenance guys to the director has welcomed our large family and made the transition so positive. They all work with us to resolve any issues that come up...

We moved our mother here after a negative experience in another state. The treatment she receives is night and day different! Everyone from the maintenance guys to the director has welcomed our large family and made the transition so positive. They all work with us to resolve any issues that come up, they use common sense, they are open to trying suggestions and making suggestions. Most of all, Mom is safe and well cared for, respected and treated with dignity and compassion. Our phone calls are returned in a very timely manner. If someone says they will do something, it gets done. We had all but decided on another place and are so glad we checked into Rivendell. It feels like home. It feels like family. It is not perfect but it works hard to be the best. It's difficult to deal with increasing dementia but the staff at Rivendell obviously knows their stuff! We also like the size of each "neighborhood"...small enough for the residents to maneuver.

I can’t share how happy our family is with Rivendell Legends. The environment is perfect for our mom. It is the peaceful environment she has been accustomed to after living alone for 20 years. There is plenty she can do, either watching Tv, taking walks, meditating in the garden area, putting p...

I can’t share how happy our family is with Rivendell Legends. The environment is perfect for our mom. It is the peaceful environment she has been accustomed to after living alone for 20 years. There is plenty she can do, either watching Tv, taking walks, meditating in the garden area, putting puzzles together, trips and just taking a drive somewhere just to get out, fellowship with other residents and staff. The staff is so amazing. They are all very loving, kind and interact with residents constantly. The peace I feel in my heart knowing my mom is getting the best care possible is immeasurable!