Legacy at Cranberry Landing is an assisted living and independent living community located in Rochester, New York. The facility is designed to provide seniors with a supportive environment where they can maintain independence while accessing various levels of personal assistance as needed. Residents at Cranberry Landing have access to a range of amenities, including chef-prepared meals, a barber and beauty salon, fitness programs, clubs, and community activities. The community features both indoor and outdoor walking paths, as well as an enclosed courtyard intended to provide a secure setting for outdoor recreation.
In terms of care, Legacy at Cranberry Landing provides assisted living services tailored to the needs of each resident. Personal care assistance is available for activities of daily living, including bathing, dressing, eating, and toileting, with staff offering some physical help as required. The facility has 12-16 hour nursing coverage, ensuring that trained nurses are available for substantial portions of the day. Medication management is provided to help residents adhere to prescribed regimens. Diabetes care is available, and incontinence support is offered. Ambulatory residents receive assistance as needed with mobility. The facility’s podiatry services support foot health, which is particularly important for seniors with diabetes or mobility limitations.
Cranberry Landing offers a Mental Wellness Program and provides specialized care for memory-impaired residents, including a dedicated Memory Care section. Staff involved in Memory Care receive specialized training to better address the needs of residents with cognitive impairments, such as dementia or Alzheimer’s disease. Safety features such as an enclosed courtyard allow those in Memory Care to spend time outdoors within a secure environment. Regular physical activity is supported through general fitness programs, as well as yoga and chair yoga classes.
Transportation services at Legacy at Cranberry Landing include complimentary transportation and transportation arrangement for non-medical purposes. This service enables residents to attend offsite appointments, participate in outings, and access community resources as needed, promoting their ability to engage outside the facility.
Resident and family reviews of Legacy at Cranberry Landing reflect a mixed experience regarding care and management. Positive feedback highlights individualized attention, with particular praise for staff compassion and attentiveness in Memory Care, responsiveness to dietary preferences, and maintenance of a clean, homelike environment. Families have noted that staff members engage residents with activities and personalized care. On the other hand, negative reviews cite concerns regarding food quality, reporting frequent offerings of fried and processed foods rather than the fresh or gourmet meals described in facility advertising. Some reviewers note issues with staff demeanor and attentiveness, especially in areas of hygiene, meal assistance, and basic support in Memory Care. Allegations of inadequate management practices and property maintenance, such as pest control problems, have also been mentioned. Overall, experiences with staff friendliness and facility cleanliness are mixed, with some families satisfied and others expressing significant concerns.
As of mid-2024, there have been no reported major operational changes at Legacy at Cranberry Landing. The community continues to offer a variety of social and wellness activities, individualized care services, and amenities intended to support both independence and higher levels of care where needed.
Costs at this community start at $2,590 and range up to $9,044. The average price in the community is $5,817, which is less than the average price in the area of $6,190. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.