Landmark @ Monastery Heights is an assisted living community situated in West Springfield, Massachusetts, within a historic former monastery. The community primarily offers assisted living services, with additional options for independent living, memory care, and general senior living. Residents benefit from a variety of care services tailored to individual needs, in an environment designed to support safety and engagement.

Residents at Landmark @ Monastery Heights have access to a continuum of care and medical support. Onsite nursing staff provides assistance with medication management, diabetes care, monitoring, and support for residents with psychiatric issues. The community is able to accommodate individuals at different levels of need, offering full assistance with bathing, dressing, and toileting, along with physical assistance for eating. Occupational and physical therapy services are available for rehabilitation and improved mobility. Podiatry and optometry services support foot and vision health, while ambulatory care ensures that residents with mobility challenges receive the appropriate help. Residents who require incontinence care, hospice care, or support with memory loss can benefit from services offered in the secured memory care community, where specialized attention and facilities are designed specifically to accommodate individuals with dementia.

A variety of amenities are available to support residents’ comfort and well-being, including laundry and dry cleaning services, a barber and beauty salon, regular religious services, and engaging wellness programs such as yoga. Social opportunities are plentiful, with clubs and community groups fostering connection and engagement among residents. Daily living assistance covers a wide range of personal needs, ensuring residents maintain as much independence as possible while receiving support for their unique requirements.

Transportation services at Landmark @ Monastery Heights include complimentary transportation for medical appointments and non-medical outings, as well as additional transportation at cost for extra flexibility. This ensures residents can attend healthcare visits, social events, or personal errands in the local area as needed.

Feedback from residents and families highlights the attentive, caring, and compassionate staff, with many expressing appreciation for the individualized focus and supportive environment. The community’s homelike atmosphere, clean environment, and variety of activities such as bingo, art, musical entertainment, and yoga contribute positively to residents’ quality of life. The memory care unit is also noted for facilitating smooth transitions and providing specialized dementia support. While families commend the vibrant sense of community and safety, some mention slower administrative responses and occasional concerns about building updates or extra service charges. Overall, Landmark @ Monastery Heights is known for its supportive care in a unique historic setting, fostering resident well-being and social engagement.

Costs at this community start at $2,350 and range up to $6,757. The average price in the community is $3,000, which is less than the average price in the area of $7,925. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.