Indigo Palms, located in Daytona Beach, Florida, is a senior living facility that provides specialized memory care services, as well as assisted living support for its residents. The community is designed to assist individuals living with Alzheimer’s disease and other forms of dementia, offering a secure and structured environment. Residents have access to support with tasks of daily living, medication management, and a range of amenities such as communal dining and organized social activities. The facility maintains staffing 24 hours a day to address resident needs.
Indigo Palms offers a range of care and medical services for residents with diverse requirements. For individuals requiring incontinence care, ambulatory support, or diabetes care, staff are tasked with monitoring and assisting as needed and are prepared to provide full assistance. The care team can help residents with bathing, eating, dressing, and toileting for those who require complete support in these areas. Instruction and daily communication are available in both English and Spanish to serve a diverse resident population. In addition to standard care, residents have access to fitness programs, including specialized offerings such as yoga and chair yoga sessions, tailored to accommodate varying levels of mobility and engagement.
Transportation at Indigo Palms is provided as a complimentary service. These transportation services can be used for both medical appointments and non-medical purposes such as shopping or local outings, supporting residents’ ability to remain connected to the broader Daytona Beach community.
According to feedback from residents, family members, and former employees, there have been consistent concerns regarding the quality of care provided at Indigo Palms. Reports commonly cite unsanitary and unsafe living conditions, with issues such as pests, uncollected trash, and inadequate hygiene practices. Reviewers also describe neglect in essential areas of daily care, including bathing, dressing, and medication management. Concerns are raised regarding nutritional quality and appeal of meals, staff shortages, high turnover rates, and perceived lack of staff qualifications. The community's management has also been described as inattentive, reportedly contributing to inadequate supervision and an overall environment where residents’ wellbeing may be compromised. Issues with limited supplies unless additional payments are made have also been reported, and both residents and families note the absence of consistent or compassionate caregiving. As of June 2024, there are no widely reported updates on improvements or changes at this facility.
Costs at this community start at $3,200 and range up to $6,045. The average price in the community is $4,622, which is more than the average price in the area of $4,529. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
