Hope and Happiness is an assisted living facility located in Windsor Mill, Maryland. The community provides care and support services primarily for older adults who require assistance with daily living but are able to maintain a level of independence. Residents at Hope and Happiness benefit from a range of amenities and a secure environment tailored to those with various care needs.
The facility offers several resident-centered care services, including access to clubs and community activities designed to foster social engagement and connection among residents. Incontinence care is provided, addressing personal hygiene needs with sensitivity and respect for privacy. The on-site barber and beauty salon delivers personal grooming services for residents' convenience. Ambulatory care is available for those needing support with mobility, and the facility operates as a secured community with safety measures in place, particularly valuable for residents who may require memory care. Specialized diabetes management is part of the medical support provided, ensuring ongoing monitoring and coordination of care. English is the primary language used for communication within the community. Medication management services are available to organize, dispense, and monitor prescription and over-the-counter medications safely and accurately. Memory care services are designed for individuals with dementia or other cognitive impairments, focusing on structured routines and secure living arrangements to enhance quality of life.
In terms of daily living support, Hope and Happiness staff can provide residents with full assistance for bathing, eating, and dressing needs. Residents are expected to manage toileting independently.
Transportation is available for both medical and non-medical appointments through complimentary community-provided services, helping residents attend healthcare visits, run errands, or participate in scheduled outings as needed. This support aims to ensure residents maintain access to necessary appointments and social activities outside the facility.
Resident and family feedback reflects a range of experiences at Hope and Happiness. Some visitors mention challenges related to communication, especially during the initial inquiry and touring stages, noting confusion around appointment scheduling and the availability of administrative staff. There have been comments about the environment, with specific concerns over cleanliness and organization; however, individual staff, particularly nurse aides, have been recognized for being friendly and accommodating. Instances of administrative follow-up were also mentioned as positive responses to earlier concerns. Conversely, other reviewers have reported a clean environment and a welcoming, family-like atmosphere, with approachable and attentive staff who are responsive to resident care issues. Overall, while staff earn praise for their dedication and kindness, feedback is mixed regarding the level of organization and communication by the facility’s management, indicating varying experiences among residents and their families.
Costs at this community start at $6,683 and range up to $7,450. The average price in the community is $7,066, which is more than the average price in the area of $5,547. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
