Hilltop

My mother-in-law moved into Hilltop. We like that the unit is locked. The facility is very clean. My mother-in-law has a roommate. She thinks it's very compatible, and they made sure that she would be. The communication is good. They have three meals and snacks during the day. They have a calen...

My mother-in-law moved into Hilltop. We like that the unit is locked. The facility is very clean. My mother-in-law has a roommate. She thinks it's very compatible, and they made sure that she would be. The communication is good. They have three meals and snacks during the day. They have a calendar of activities and the activities that they have, seem to be very appropriate for dementia. They also have a TV room where they put movies on.

My mother-in-law has moved into Hilltop. It's very nice. When you step through the door, there's an area that has a TV for the residents. It's very nice. Then when you go down the hallway, there's an area where you can bring your loved one out. In the memory care piece, each resi...

My mother-in-law has moved into Hilltop. It's very nice. When you step through the door, there's an area that has a TV for the residents. It's very nice. Then when you go down the hallway, there's an area where you can bring your loved one out. In the memory care piece, each resident has their own room. They're well-engaged. It's absolutely clean. We bring our own furniture. Everybody has their own furniture and it's very comfortable. The staff is very good with her and very patient. They're that way with all of the residents, from what we can tell. The dining area is very nice. She likes the food. She tries to take food from other residents, especially chocolate. They have plenty of activities for them. We weren't sure how she would do in an environment with others because she had lived by herself for so long, and she has made progress. She fits in there well. She enjoys it. We are very surprised. They have singalongs. They have remembrance times. They have activities as far as physical activities, such as ball throwing and catching. What was nice, too, about them is that you don't see the residents at this memory care sitting in the hallway in wheelchairs or beds. They're all up and moving around and walking. They have a TV room that they can all sit in and watch movies. They are very active and it's very nice to see that.

I toured Hilltop. The tour experience was very good. The tour guide gave me a thorough tour of the area. The staff member was very nice. She was relatively new to the job, but she did a very good job in listening to what our needs were. She took a lot of time with me to show me the facility and to i...

I toured Hilltop. The tour experience was very good. The tour guide gave me a thorough tour of the area. The staff member was very nice. She was relatively new to the job, but she did a very good job in listening to what our needs were. She took a lot of time with me to show me the facility and to introduce me to some of the staff. They had multiple dining areas, but they were mediocre. They needed to be cleaned very well. They weren't dirty, but they were sort of not very tidy. They could have used a little bit more service. The best things about Hilltop were the location and the friendliness of the staff. The size of it was great, too. However, it needed some updating. It was slightly rundown looking and needed sort of a fresh look to it. It seemed they were also a little understaffed. I had a soup and sandwich, and it was good.

My sister-in-law stayed at Hilltop. When you walk into the lobby, you get a different opinion of the facility, like it's been upgraded. But when we went into the room, I found that was not the case. It was very bare and not very homey. My sister-in-law was only there for a week, so things could...

My sister-in-law stayed at Hilltop. When you walk into the lobby, you get a different opinion of the facility, like it's been upgraded. But when we went into the room, I found that was not the case. It was very bare and not very homey. My sister-in-law was only there for a week, so things could have been different if she had been a long-term resident there, where she could bring in her own things and make it more personable. She didn't complain about the food. She said the food was good. She shared a room with another lady, and it was clean. It's just a basic room. I wasn't as comforted by the availability of nursing staff or anything like that. The facility was very clean and well-maintained. For the money that we paid, it was good because it filled the need at the moment.