Hilltop is a care facility located in Winchester, Virginia, offering assisted living as its primary care type, with additional services for independent living and memory care residents. The facility provides a secured community setting designed to accommodate individuals with varying support needs, including those requiring enhanced supervision for memory impairment. Apartments and common areas are arranged to support mobility needs, with access to amenities and social activities aimed at creating an engaging and supportive environment for residents.

Hilltop offers a range of care and medical support services. For residents with diabetes, trained staff assist with monitoring blood glucose, dietary needs, and medication administration as outlined in individualized care plans. Memory care services include tailored programming and increased supervision, with specialized staff facilitating cognitive activities and maintaining consistent routines. The facility provides incontinence care through regular assistance, hygiene support, and appropriate supplies to maintain resident comfort. Ambulatory care is available for those who need help with mobility, including escorting to meals, activities, or medical appointments as needed. Hilltop’s secured environment is particularly important for memory care residents, with controlled access points to enhance safety. Medication management is an integral part of the support offered, with staff coordinating and dispensing medications as prescribed to ensure compliance and minimize risks.

Residents at Hilltop can receive assistance with activities of daily living based on individual requirements. Staff can provide full assistance with bathing, while residents are supported in self-care for eating, dressing, and toileting tasks, encouraging independence when possible.

Family and resident reviews indicate that the quality of care and staff attentiveness at Hilltop is generally positive, especially in recent years. Many highlight compassionate and patient caregivers, particularly within the memory care unit, as well as frequent social activities and a clean, welcoming environment. However, reviews also cite challenges such as instances of understaffing, staff turnover, and occasional lapses in communication or facility maintenance, which have been sources of concern for some families, particularly during periods of administrative transition. Reports on food quality are generally favorable, and special events are noted as a positive aspect of resident life. While overall feedback trends toward trust in the current staff and recent improvements, prospective residents and families are encouraged to review current staffing practices and communicate closely with administration to ensure individual care needs will be consistently met.

Costs at this community start at $3,300 and range up to $4,220. The average price in the community is $3,825, which is less than the average price in the area of $5,137. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.