Hillsville Health & Rehab Center

I saw evidence of serious negligence in situations with a diabetic, who also had other medical issues and was transferred here as a holdover place which multiplied into days getting my brother home. Completely inappropriate in people skills and negligence of helping someone who was wanting to be ho...

I saw evidence of serious negligence in situations with a diabetic, who also had other medical issues and was transferred here as a holdover place which multiplied into days getting my brother home. Completely inappropriate in people skills and negligence of helping someone who was wanting to be home( times limited due to being sick) but couldn’t be released because of this facilities lack of priority in making sure my brother was as comfortable as possible through the days (which were very FEW) remaining for his quality of life. Instead there’s only visions in our families minds of pure negligence.

Staff are caring and dedicated. Everyone tries their best. When you have 60 rooms and limited allotted staff it makes it challenging. Then you have some patience who are not happy no matter what. I don’t know how they do it. Food is an issue but it seems to be getting better. Dad says it’s...

Staff are caring and dedicated. Everyone tries their best. When you have 60 rooms and limited allotted staff it makes it challenging. Then you have some patience who are not happy no matter what. I don’t know how they do it. Food is an issue but it seems to be getting better. Dad says it’s better than when he first came. A few patients need to be in more controlled environments because they yell all the time and make it hard on the more normal residents but it isn’t their fault. There are a few patients the staff need combat pay to deal with because they are just so mean and demanding and it’s very visible. The nurses seem to help the cna staff in days. Not so much in nights when I’ve been there. I’ve seen the director working in a hair net helping with trays so it seems they all pitch in. God bless them all and hope they are there when I need them for myself.

This facility provided great care to my mom. The staff were dedicated and loving. They tried to help me and her adjust to her illness and end of life. They have a very hard job and get very little thanks but deserve a ton. I understand they are going through some leadership changes which I hope ...

This facility provided great care to my mom. The staff were dedicated and loving. They tried to help me and her adjust to her illness and end of life. They have a very hard job and get very little thanks but deserve a ton. I understand they are going through some leadership changes which I hope only help improve their conditions. We received nothing but respect and quality care.