Hermitage Richmond, located in Richmond, Virginia, is a continuing care retirement community (CCRC) operated by Pinnacle Living, a non-profit, faith-based organization. The facility offers a comprehensive range of living options, including independent living, assisted living, memory care, and skilled nursing services. Residents are able to transition between levels of care as their health or personal needs change, supporting a seamless continuum of care. Recent updates to the facility have included renovations to common areas and enhancements to wellness programs.
Care and medical support services at Hermitage Richmond encompass specialized memory care in a secured community environment, designed to support individuals with Alzheimer's disease or other forms of dementia. The memory care units incorporate safety features and structured programming to address cognitive and physical needs. Incontinence care and ambulatory assistance are available, with full support for daily activities. Medication management, diabetes care, and podiatry services are provided on-site to address varied health requirements, ensuring regular monitoring and prompt adjustment to care plans as needed. The community also features a wellness clinic, and residents have access to English-speaking staff for communication and specialized care.
When it comes to personal care, Hermitage Richmond offers assistance with key activities of daily living. Staff provide full support with bathing, toileting, and dressing and are able to give some physical assistance with eating. Residents have access to licensed caregivers and nursing staff 24/7, who coordinate medication regimens and attend to ongoing healthcare needs.
The campus includes a range of amenities such as a secured community for memory care, as well as a barber and beauty salon for grooming and personal care. The environment is structured to promote comfort and social engagement, with various communal spaces for activities and recreation.
Transportation services at Hermitage Richmond are designed to facilitate both medical and non-medical needs. Residents can use complimentary transportation for scheduled outings or appointments within a certain distance, and transportation is also available at cost for destinations outside the complimentary service area or at times not covered by the standard schedule. These services support medical appointments, shopping, social outings, and other errands.
Based on resident and family feedback, Hermitage Richmond is frequently noted for its cleanliness, well-maintained facilities, and a home-like atmosphere. Staff are described as friendly, accommodating, and attentive to individual needs. The quality of care, including responsiveness to medical and daily assistance needs, is generally rated highly. The activity offerings—including arts and crafts, music, bingo, and golf—are viewed positively, though some residents express interest in a wider array of options. Dining is typically considered satisfactory, though some residents and families have cited isolated concerns regarding the handling of certain medical situations and the facility's ability to manage complex psychological issues beyond standard dementia care. Overall, Hermitage Richmond is recognized for its supportive staff, sense of community, and comprehensive care options, with ongoing feedback helping to inform enhancements to programs and services.
Costs at this community start at $2,805 and range up to $6,615. The average price in the community is $3,160, which is less than the average price in the area of $4,415. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
