Heritage Woods of South Elgin is an assisted living facility located in South Elgin, Illinois, managed by Gardant Management Solutions. The community primarily offers assisted living services for older adults who require support with daily activities while promoting resident independence. Supportive services include help with tasks such as bathing, dressing, eating, toileting, and medication monitoring. Heritage Woods provides amenities including housekeeping, laundry and dry-cleaning, on-site barber and beauty salon, transportation services, and facilities such as a therapy room, activity room, exercise room, and space for yoga and fitness programs. Residents have access to clubs and social communities, family councils, and a range of inclusive activities. While the facility is not licensed to provide skilled nursing or dedicated memory care, it does offer a secured environment with support for ambulatory and incontinence care, diabetes care, medication management, hospice coordination, and access to specialists such as optometrists and podiatrists as needed.
Medical and personal care at Heritage Woods focuses on assisting residents with activities of daily living, including providing full assistance with bathing, eating, dressing, and toileting for those who require it. To support resident health, the staff manages incontinence and ambulatory care, tracks medication regimens, and coordinates with outside healthcare providers for therapies and specialized medical needs. Memory care, skilled nursing, and advanced diet management services are not part of the facility’s official care offerings. Heritage Woods maintains a range of wellness and recreational programs to encourage engagement and community, with amenities like organized exercise, recreational rooms, and regular outings.
Resident and family feedback highlights a consistently clean and comfortable environment, with staff—particularly CNAs and nurses—described as attentive and caring. The social atmosphere, inclusive activities, on-site amenities, and organized bus outings receive positive mentions, contributing to a sense of community and reasonable value for services. However, a minority of reviewers point out concerns with communication, administrative practices, incidents of delayed or missed care, and difficulty supporting residents with more complex medical or memory care needs. Experiences related to administrative responsiveness and staff turnover are mixed. In summary, most residents and families are satisfied with the support and activities available, though those needing advanced medical support or more consistent administration may experience variable levels of service.
Costs at this community start at $5,025 and range up to $6,884. The average price in the community is $5,954, which is more than the average price in the area of $5,544. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.