Heritage Villas, located in North Canton, Ohio, is an assisted living community designed around a small-villa or cottage model, offering residents a home-like and community-focused environment. The facility provides personalized care plans tailored to each individual's needs, with accommodations that emphasize familiarity and comfort. Residents have access to communal dining areas, a variety of social activities, and wellness programs, all intended to support social engagement and overall well-being.

The primary care services at Heritage Villas include assistance with activities of daily living such as bathing, dressing, toileting, and eating, with full support available for residents who need it. The community offers medication management, diabetes care, ambulatory and incontinence care, and employs licensed nurses to oversee medical support. Specialized services are available for memory care residents, with secured areas such as an enclosed courtyard to ensure safety for those with cognitive impairments. Heritage Villas accepts residents with psychiatric conditions and provides access to hospice care when needed. Regular on-site visits from healthcare professionals such as podiatrists, audiologists, and dental providers are part of the facility’s comprehensive approach to health management. Resident services advocates are available to assist with care coordination, while staff also supports residents through laundry and dry cleaning services.

In addition to medical and personal care, Heritage Villas provides a range of on-site amenities. These include a barber and beauty salon, fitness and wellness programs, and organized clubs and communities to foster social connections. The facility also coordinates outings, on-site events, and offers opportunities for residents to participate in various social and recreational activities.

For residents requiring transportation, Heritage Villas provides complimentary transportation services. These are available for both medical appointments—ensuring residents can attend external physician visits or specialist care—as well as for non-medical purposes, such as outings and community events. This amenity helps maintain residents' access to the broader community and supports independence.

Based on resident and family feedback, Heritage Villas is often described as providing a safe, supportive, and welcoming environment with direct access to ownership and management due to its private ownership. There is appreciation for the affordability and the sense of community fostered by the small-villa arrangement. Many reviewers note positive experiences with staff attentiveness, the cleanliness of the facility, and the availability of activities. However, some concerns have been raised regarding variable care quality, occasional medication administration errors, inconsistent staff professionalism and training—particularly in dementia care—housekeeping irregularities, and basic meal offerings. Some families also report instances of high staff turnover and lapses in resident supervision and hygiene. These reviews highlight the importance of ongoing staff training and robust management oversight to maintain consistent, high-quality care for all residents across the community.

Public sources indicate that Heritage Villas continues to offer its core assisted living and care services, with no recent significant changes in offerings. The facility maintains its commitment to providing individualized care plans and fostering a supportive and familiar living environment for older adults in the North Canton area.

Costs at this community start at $3,000 and range up to $3,906. The average price in the community is $3,453, which is less than the average price in the area of $5,132. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.