Heritage Muskego is a senior living community located in Muskego, Wisconsin, offering a range of care types including assisted living, independent living, memory care, and general senior living accommodations. The facility is designed to support older adults with varying needs, including those who require specialized care for dementia or Alzheimer’s disease through the Heritage Memory Care program. Residents can choose from different living arrangements, and the campus features amenities such as on-site dining, a fitness center, swimming pool, and spacious apartments. Heritage Muskego also offers a variety of social clubs, organized activities, and access to communal spaces to encourage engagement and socialization.

The care and medical support services at Heritage Muskego include 24-hour access to care staff, medication management, and comprehensive support for daily activities such as bathing, eating, dressing, and toileting, with full assistance available as needed. The facility is equipped to accommodate residents with mobility and ambulatory care needs, provides incontinence care, and offers diabetes management. Health and wellness programs are available, including fitness classes and yoga/chair yoga sessions designed for seniors. Residents have access to visiting professionals such as optometrists, podiatrists, and massage therapists. A secured and structured environment is maintained for those in memory care, and the memory care area is specifically designed to accommodate the needs of individuals experiencing memory loss. Security features include controlled access for safety and specialized indoor and outdoor walking paths to promote wellness while helping prevent residents from wandering. Heritage Muskego provides on-site barber and beauty salon services and supports overall well-being through various amenities and programming.

Transportation services at Heritage Muskego include complimentary transportation for both medical and non-medical purposes. This service is available to support resident needs such as medical appointments, shopping trips, and community outings, helping ensure continued access to necessary services and social engagement outside the facility.

Feedback from residents and families reflects a varied experience. Many have noted a clean, modern environment, enjoyable amenities, engaging activities, and some exceptionally supportive staff members. Families have highlighted the community atmosphere and clear communication regarding resident needs. However, reviews also point to certain challenges, including high staff turnover, reliance on agency staff, inconsistent follow-through on personalized care plans, and periodic lapses in timely care, particularly in memory care and overnight shifts. Some families and former employees have expressed concern regarding gaps in oversight and responsiveness by the administrative team, particularly for residents requiring higher levels of support. While the physical environment, activity options, and some individual caregivers receive praise, the overall care experience may vary. Potential residents and families are encouraged to closely monitor communication and care plan implementation to ensure consistent support. As of 2024, no significant changes or developments have been reported at Heritage Muskego.

Costs at this community start at $4,995 and range up to $5,195. The average price in the community is $5,095, which is less than the average price in the area of $5,735. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.