Heritage Monona is a senior living community situated in Monona, Wisconsin. The facility primarily offers assisted living and memory care services, accommodating residents who need various levels of support. Heritage Monona provides both enhanced assisted living and a designated memory care-only community, designed specifically to support individuals with Alzheimer’s disease and other forms of dementia. This community features secured sections and layouts that accommodate memory loss, as well as indoor and outdoor walking paths for safe mobility. Heritage Monona aims to deliver person-centered care through customized care plans, 24-hour staff presence, and a range of medical services.
Residents at Heritage Monona have access to clinical and therapeutic support services on-site. Licensed nurses are available at all hours, monitoring health conditions, managing medications, overseeing diabetes care, and responding to acute health needs. The facility partners with a range of specialists to provide services such as occupational, physical, and speech therapy, ensuring that residents receive ongoing rehabilitative support. Therapy services are available both in dedicated spaces within the community and as part of a coordinated care plan. Routine care from podiatry and optometry professionals is also offered on-site. Incontinence and ambulatory care are available for those requiring higher levels of assistance, along with hospice care for end-of-life support. Additional amenities include an on-site barber/beauty salon, group fitness programs including chair yoga, and clubs and social activities intended to foster a sense of community. Heritage Monona accommodates a wide range of assistance with activities of daily living, including full assistance with bathing, dressing, and toileting, as well as some assistance with eating.
For transportation, Heritage Monona provides complimentary shuttle services to support both medical and non-medical appointments. This transportation is available for residents attending off-site healthcare appointments, running errands, or participating in community outings, enhancing accessibility and independence.
Feedback from residents and families reflects a range of experiences at Heritage Monona. Positive remarks focus on the attentiveness and kindness of caregiving staff, the facility’s clean and modern environment, strong dining services, and the variety of activities available. Apartment accommodations are noted as comfortable, and there is recurring appreciation for the social environment and communication from staff. At the same time, reviewers have reported concerns regarding periods of understaffing, staff turnover, slower response times to call lights, and inconsistencies in the quality of memory care. Issues such as insufficient training of new staff, occasional lapses in hygiene or maintenance, and medication management challenges have been raised, particularly during times of increased resident need or health decline. Families are encouraged to inquire about current staffing and policies to ensure their expectations for care consistency are met. Heritage Monona continues to focus on individualized care, with options for both short-term respite and long-term living, although a thorough evaluation of care quality is advisable for those considering residency.
Costs at this community start at $4,495 and range up to $5,239. The average price in the community is $4,867, which is less than the average price in the area of $5,007. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
