Heritage Elm Grove is a senior living community located in Elm Grove, Wisconsin, offering assisted living, enhanced assisted living, and memory care services. This facility provides support tailored to residents’ individual needs through personalized care plans. The community is designed with amenities and programs to meet a range of care requirements, particularly for older adults who need assistance with daily living and those with memory impairment. Residents have access to chef-prepared meals, indoor and outdoor walking paths, a barber/beauty salon, and a calendar of social activities and clubs. Therapy services, including podiatry, optometry, and massage therapy, are available on site. The community is English-speaking and features secure environments specifically designed to accommodate the needs of residents with memory loss.
Care and medical support at Heritage Elm Grove include full assistance with activities of daily living such as bathing, eating, dressing, and toileting. Medication management is provided, and specialized diabetes care is available. The staff offers support for residents with ambulatory needs and those experiencing incontinence. Memory care services are delivered in a secured community, featuring spaces and programming adapted for the safety and comfort of residents with Alzheimer's or other forms of dementia. Additional medical professionals, such as optometrists and massage therapists, are accessible, and the facility conducts fitness programs and yoga, including chair yoga.
Heritage Elm Grove includes amenities and programming designed to encourage resident engagement and well-being. Residents benefit from clubs, fitness programs, social events, and both indoor and outdoor walking paths. The secured memory care units are structured to meet the specific needs of those with cognitive challenges, with safety measures in place throughout the community.
Transportation services are offered at cost for both medical and non-medical purposes. This includes scheduled trips for medical appointments, errands, and social outings, supporting residents' ability to attend off-site engagements as needed.
Resident and family reviews indicate a range of experiences with care quality and staff. Many praise the facility’s environment, activities, and some staff members’ professionalism and engagement. There are, however, consistent concerns about staffing levels, particularly within memory care, and reports of delayed responses, inconsistent medication management, and turnover among staff and leadership. Dietary options and food quality receive mixed feedback, and some families would prefer more consistent updates on their loved ones’ care. Activities and social opportunities are often cited as strengths, though some residents and families would like to see improvements in memory care-specific programming and follow-through on maintenance and housekeeping issues. Safety and security procedures are occasionally identified as areas for enhancement. Overall, experiences are varied and may depend on residents' individual care needs and the level of specialized support required. As of June 2024, no major recent developments at Heritage Elm Grove have been reported.
Costs at this community start at $4,595 and range up to $4,795. The average price in the community is $4,695, which is less than the average price in the area of $5,734. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
