Heritage Crossing is an assisted living and memory care community located in Akron, Ohio. This facility offers a comprehensive range of care services tailored to seniors, including both personalized assisted living and specialized support for individuals with Alzheimer's disease and other forms of dementia. Heritage Crossing is equipped to provide full assistance with all activities of daily living, including bathing, dressing, eating, and toileting. The facility is designed to accommodate the unique needs of those experiencing memory loss, offering a secured environment, spaces intentionally structured for safety and comfort, and management strategies in place for residents who may have psychiatric care needs.
Residents of Heritage Crossing have access to a variety of medical and wellness resources. The care team is trained to support residents with incontinence and ambulatory needs, as well as diabetes management. Professional services such as medication management are available, administered by medical staff to ensure safety and accurate dosing. Health specialists including optometrists, podiatrists, and massage therapists visit the community to meet routine and specialized resident healthcare requirements. Fitness programs, including yoga and chair yoga, are offered to encourage physical well-being, and therapeutic activities are designed to support memory retention and overall wellness. The facility also features both indoor and outdoor walking paths and maintains a barber and beauty salon on site for resident convenience.
Heritage Crossing supports robust social engagement through various clubs and community events, providing residents the opportunity to participate in English-language activities and life enrichment programs that foster social connection and cognitive stimulation. The community environment is maintained for security and comfort, with staff present 24 hours a day to ensure immediate assistance when needed.
Transportation services are provided for both medical appointments and non-medical outings. Residents may utilize complimentary transportation for essential needs, while additional trips are offered at cost for other purposes, allowing flexibility in accessing external services and community events.
Family and resident feedback consistently point to a high quality of care, with particular recognition given to the professionalism and compassion of the staff. Leadership by Director Patsy Hewitt is frequently praised for her expertise in memory care and dedication to supporting positive resident experiences. Nursing and caregiving staff are recognized for their responsiveness and attention to individual needs. Families often mention open communication, a supportive transition process, and a welcoming, well-maintained facility environment. Heritage Crossing is also noted for nutritious chef-prepared meals and an engaging activity program, contributing to a sense of comfort and community among residents. While feedback is overwhelmingly positive, with families highlighting improvements and satisfaction even after previous negative care experiences elsewhere, any concerns raised are addressed collaboratively by the staff.
Costs at this community start at $3,150 and range up to $4,187. The average price in the community is $3,668, which is less than the average price in the area of $5,087. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
