Heartis San Antonio is a senior living community situated in San Antonio, Texas. Specializing in assisted living and memory care, the facility caters to older adults requiring varying levels of support. Residents at Heartis San Antonio benefit from personalized care plans that are tailored to individual needs, including full assistance with daily activities such as bathing, eating, dressing, and toileting. The facility’s memory care program is designed to provide a secure environment for individuals with Alzheimer's disease and other forms of dementia, offering structured routines and specialty programming to enhance memory and engagement.
The community offers various care and medical support services to address a wide range of resident needs. Heartis San Antonio provides diabetes care, medication management and coordination, and ambulatory care for those who require assistance with mobility. Incontinence care is available for residents with those specific needs. A secured community layout supports the safety of memory care residents. Licensed massage therapists, an on-site barber/beauty salon, and wellness programs—including yoga and chair yoga—are available to promote physical health and relaxation. Outdoor walking paths encourage physical activity and resident socialization, while clubs and community events foster ongoing engagement and connection. The facility is equipped to accept residents with psychiatric issues, supporting their wellbeing in a stable environment.
Heartis San Antonio offers complimentary transportation services to its residents, which can be scheduled for both medical and non-medical purposes. This allows residents to attend outside appointments, run errands, and participate in off-site activities as needed, helping them maintain independence and community involvement.
Resident and family reviews commonly highlight the facility’s well-maintained environment, a sense of community, and strong culinary services with high-quality meals customizable to residents’ dietary requirements. Daily activities include happy hours, live music, themed events, and specialized offerings for those in memory care. Families often remark on the attentiveness and friendliness of staff, with leadership team members such as Randy and others noted for their advocacy and personal investment in residents’ well-being. Transitions between levels of care—such as from assisted living to memory care—are generally supported by a dedicated team and intentionally structured to be as smooth as possible.
Nevertheless, some feedback indicates occasional concerns regarding staff communication, especially within the memory care unit, as well as issues related to billing clarity and responses during health emergencies. Despite these points for improvement, residents and their families frequently acknowledge the community’s welcoming atmosphere and the effort shown by individual team members to address resident needs. As of June 2024, no major changes or developments have been publicly announced for Heartis San Antonio.
Costs at this community start at $4,300 and range up to $5,536. The average price in the community is $4,918, which is more than the average price in the area of $4,358. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.