Heartis Bucks County, located in Warminster, Pennsylvania, is a senior living community that provides independent living, assisted living, and memory care services to older adults. The facility is designed to meet a range of care needs, from those seeking a maintenance-free, independent lifestyle to those requiring more involved daily assistance or specialized support for cognitive impairment. Residents have access to a variety of amenities including large apartments, modern fitness centers, social lounges, and dedicated spaces for activities and gatherings. The community offers a contemporary and well-maintained environment, with a focus on comfort and security.
In terms of care and support services, Heartis Bucks County offers club and community programs for social engagement, as well as organized fitness activities such as yoga and chair yoga. For residents needing assistance with activities of daily living, the staff provides full support with bathing, eating, dressing, and toileting. Comprehensive medical and wellness services are available, including incontinence care, ambulatory care for those with mobility needs, and diabetes management. Medication management ensures that prescription routines are maintained safely and accurately. For residents requiring memory care, Heartis Bucks County features a secured community environment that is purposefully designed to accommodate the needs of individuals experiencing memory loss, including specialized programming and safety features.
Onsite healthcare services include regular visits by optometrists and podiatrists, supporting residents' vision and foot health. A barber and beauty salon is available for personal grooming. All care services are coordinated in English, and the community maintains a schedule of structured wellness programs to promote physical and cognitive health.
Transportation services at Heartis Bucks County are available both on a complimentary basis and at cost, offering residents a way to attend medical appointments, offsite activities, shopping excursions, and other non-medical outings according to their needs.
Feedback from residents and family members at Heartis Bucks County is varied. Many reviews commend the staff for their empathy, professionalism, and attentiveness, especially during hospice care and in the memory care unit. Personalized care, strong communication from new leadership, and a secure environment for those with dementia are highlighted as strengths. The physical environment, including modern and clean facilities with large living spaces, is frequently noted as a positive aspect. The community's emphasis on creating a compassionate atmosphere and fostering close relationships between staff and residents is often cited as a distinguishing feature.
However, some families and residents express concerns regarding administrative and operational issues. Reports of management turnover, inconsistent communication during critical incidents, staffing shortages, and delays in service are present in several reviews. Occasional equipment failures, problems with transportation and billing, as well as unresponsive administration, are additional challenges reported. While improvements are noted under new leadership with increasing engagement and satisfaction, prospective residents and families may wish to balance the positive aspects of frontline care with reported management and operational issues when considering Heartis Bucks County. Currently, the community continues to develop its activity offerings for residents, with no major ownership or expansion changes reported in recent web sources.
Costs at this community start at $5,320 and range up to $8,130. The average price in the community is $6,725, which is more than the average price in the area of $6,323. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.