HarborChase of Plano is a senior living community located in Plano, Texas, specializing in assisted living and memory care. The community supports residents with a wide range of care needs, particularly for those living with Alzheimer’s disease and other types of dementia. Services focus on providing assistance with activities of daily living, including full support with bathing, dressing, eating, and toileting. The community is designed to accommodate individuals with memory loss, providing a secured environment and programming tailored exclusively for memory care residents, including structured daily routines and secure access to both indoor and outdoor walking paths. HarborChase of Plano is also equipped to meet additional care needs, including ambulatory and incontinence care, diabetes management, and coordinated medication management. The community offers on-site access to healthcare professionals such as optometrists and massage therapists.

HarborChase of Plano promotes resident engagement through a variety of clubs, social communities, wellness programs, and recreational activities tailored to different interests and cognitive abilities. Fitness opportunities such as chair yoga and regular exercise programs are available to residents. Amenities include a barber and beauty salon, chef-prepared meals, and comfortable common areas suitable for socializing or personal relaxation. The facility supports communication in both English and Spanish, enabling more comprehensive care for diverse resident populations.

The community additionally provides transportation services for both medical and non-medical purposes. Complimentary transportation is available for essential outings, such as doctor’s appointments, while transportation for other needs can be arranged at an additional cost. This service helps residents maintain appointments and participate in off-site activities as needed.

Feedback from residents and their families shows a range of experiences at HarborChase of Plano. Many reviewers report positive interactions with attentive and compassionate caregivers, well-maintained surroundings, engaging activities, and high-quality dining options. However, some families and residents have raised concerns about the quality and reliability of care, particularly within the memory care program and the administration of medications. These concerns include reports of missed medications, food temperature issues, delayed meal service, cleaning lapses, limited suitable activities for more independent memory care residents, and recurring understaffing. Negative reviews additionally mention issues with management’s communication and follow-through, privacy concerns, and staff turnover, sometimes impacting the continuity and quality of care.

In summary, HarborChase of Plano offers a supportive living option for older adults needing assisted living and memory care. It provides a range of wellness-focused services and amenities but has experienced variability in care delivery and communication that prospective residents and families may wish to consider. As of mid-2024, no significant changes to the property or ownership have been reported.

Costs at this community start at $6,695 and range up to $6,895. The average price in the community is $6,795, which is more than the average price in the area of $4,660. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.