Grand Traverse Pavilions is a county-owned senior living community located in Traverse City, Michigan. The facility provides a broad continuum of care, with its primary focus on nursing home (skilled nursing) services and additional offerings in assisted living. Grand Traverse Pavilions accommodates 231 current residents and is certified by both Medicare and Medicaid, having participated in the Medicare program since January 11, 1967. The campus is designed to provide both short-term rehabilitation and long-term care, including specialized dementia and memory care units for individuals living with cognitive impairments. Additional resources such as the PACE (Program of All-Inclusive Care for the Elderly) program allow seniors living in the broader community to access coordinated medical and health services.

The facility delivers a range of clinical and supportive care services tailored to the needs of its residents. Skilled nursing care is available around the clock, with specially trained nurses providing diabetes management, incontinence care, ambulatory care, stroke recovery support, and general nursing services. Rehabilitation services include on-site physical, occupational, and speech therapy to assist residents in regaining or maintaining strength, mobility, and functional abilities. Memory care programs are in place for residents diagnosed with dementia or Alzheimer’s disease. In addition to direct care, Grand Traverse Pavilions offers amenities such as a barber and beauty salon, laundry and dry cleaning services, and opportunities for engagement through various clubs and community groups.

Resident and family feedback highlights a facility where care quality varies across different units. The physical therapy team consistently receives positive remarks for their professionalism, attention, and effectiveness. Cleanliness and safety, especially in rehabilitation areas, are also noted. Several caregivers, particularly certified nursing assistants (CNAs), are described as compassionate and diligent. Administrative actions during the pandemic have been acknowledged for providing timely and informed care updates. Nonetheless, concerns exist around inconsistent care—especially in long-term nursing units—with reports of delays in response times, environmental discomforts such as cold rooms at night, sporadic upkeep, and dissatisfaction with food quality. Some residents and families also mention challenges with staff attitudes and administrative handling of staffing shortages, as well as a lack of demonstrated cultural diversity or sensitivity. Support services such as resident and family counseling are available, and renovation projects are currently underway to improve the living environment. Grand Traverse Pavilions continues to develop its services, including recent efforts to expand community-based care through its PACE program and ongoing upgrades to resident accommodations.

Costs at this community start at $3,963 and range up to $3,963. The average price in the community is $3,963, which is less than the average price in the area of $4,260. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.