Hopkins Health Services is a skilled nursing facility located in Hopkins, Minnesota, and is part of the Monarch Healthcare Management network. The facility provides a range of care services, including short-term rehabilitation, transitional care, and long-term nursing home care for older adults. It is designed to support residents recovering from illness, injury, or surgery, as well as those with ongoing or complex health conditions requiring daily assistance and medical oversight.

The facility offers a variety of clinical services. Residents have access to 24-hour nursing care, medication management, and a range of therapies, including physical, occupational, and speech therapy, both as inpatient and outpatient services. Specialized medical support is provided through wound care, hospice care, IV therapies, dialysis coordination, and podiatry services. Dental care is available as part of the on-site medical offerings, and a chapel is present to accommodate residents’ spiritual needs. Connections with local hospitals, including Saint Louis University Hospital, are maintained for consults and specialty care.

Reviews from residents and families indicate a broad spectrum of experiences at Hopkins Health Services, with a predominant theme of dissatisfaction. Many respondents report issues with staffing shortages, leading to delays in attending to resident needs such as call lights, toileting, and hygiene, with some recounting instances of residents left in soiled clothing or rooms. Communication with the administration and business office has been cited as inconsistent, especially regarding billing or follow-up on care concerns. Commonly noted environmental issues include unclean rooms, persistent odors, and substandard food quality.

Positive feedback, while limited, focuses on specific staff members within the therapy and nursing departments, who are referred to as knowledgeable and supportive, particularly in rehabilitation or transitional care contexts. Some families note individual therapists and clinical managers as points of strength within the facility. Nonetheless, even favorable reviews frequently mention concerns about overall staffing and cleanliness. Reports also include lost belongings and dissatisfaction about the dignity and comfort afforded to residents.

Overall, while specialized therapies and medical services are available, resident and family experiences suggest significant variability in the quality and consistency of care, with ongoing concerns about staffing levels, communication, and facility maintenance.

Costs at this community start at $1,955 and range up to $6,900. The average price in the community is $4,428, which is less than the average price in the area of $4,988. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.