Glenwood at Mulberry is an assisted living facility located in Whitewater, Wisconsin. The community primarily supports seniors who need assistance with day-to-day activities, including medication management, personal care tasks, and daily meals. Residents are able to participate in a range of social activities and wellness programs that are designed to foster engagement and promote independence, while staff provide tailored support to address individual needs. The facility is described as having a small, home-like atmosphere, which many families find helps residents feel comfortable and a sense of belonging.
In terms of care and medical support, Glenwood at Mulberry offers a comprehensive array of services. Registered nurses are available to assist with health care needs and to respond to resident concerns. Occupational and physical therapy services are provided to support mobility and functional independence. The facility also delivers specialized care such as memory care for individuals with dementia-related conditions; this includes a secured environment specifically for memory care residents, with staff trained in managing the unique challenges associated with memory loss. Residents with diabetes can receive routine monitoring and care, and those requiring incontinence or ambulatory care receive appropriate support. On-site access to an optometrist is available, ensuring vision-related health is addressed. The community offers additional services such as a barber/beauty salon, laundry and dry cleaning, hospice care for those with advanced health needs, and support for residents who speak English. Medication administration and management are provided as part of the overall care plan.
For transportation, Glenwood at Mulberry arranges transport services for both medical and non-medical needs, available to residents at cost. This service is intended to facilitate attendance at medical appointments, community outings, or other personal errands as needed.
Resident and family experiences at Glenwood at Mulberry are reported as mixed. Many reviewers highlight the compassionate approach of caregivers and nursing staff, the facility’s inviting small size, and the supportive atmosphere that allows residents to become involved in clubs, crafts, games, and social activities. Family members have noted that their relatives often feel happy and well-adjusted, and some praise staff responsiveness and the honoring of personal preferences. However, there are recurring concerns regarding communication, especially difficulty reaching staff by phone and inconsistent maintenance of voicemail systems. Staffing levels have at times fallen short of expectations, reportedly impacting care when management’s focus has been on maximizing occupancy. In addition, some families cite occasional negative interactions with nursing staff and dissatisfaction with how incidents are addressed. There have also been frustrations tied to COVID-19 restrictions and lack of timely updates regarding visitation.
Overall, Glenwood at Mulberry provides a range of care and support services typical of an assisted living and memory care community, with an emphasis on fostering a comfortable and engaging environment. Families considering the facility may wish to weigh the positive aspects of personalized care and community involvement against the facility’s noted challenges with accessibility and staffing consistency.
Costs at this community start at $4,350 and range up to $8,429. The average price in the community is $6,390, which is more than the average price in the area of $5,657. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.