Gates House, located in Gatesville, NC, is a facility that primarily offers assisted living services with an additional focus on memory care. This facility provides residents with a range of support and care options tailored to meet the diverse needs of its community. With an emphasis on personalized care, Gates House strives to foster an environment where residents can maintain their independence while receiving necessary assistance and support.
The care at Gates House includes 12 to 16 hours of nursing support, ensuring that residents have access to professional medical care throughout most of the day. The facility is equipped with a barber/beauty salon on-site, providing grooming services that contribute to residents' well-being and self-esteem. To address residents' mental health needs, Gates House offers a comprehensive mental wellness program, which may include activities and resources designed to support psychological health and emotional balance. Additionally, medication management services are available to ensure that residents receive their prescribed medications accurately and on time, overseen by qualified medical personnel.
Gates House provides transportation services to assist residents with both medical and non-medical needs. For medical purposes, transportation is arranged to help residents attend appointments and access healthcare facilities as needed. For non-medical purposes, transportation is also provided, enabling residents to participate in community activities, social events, or personal outings. This service is intended to enhance residents' quality of life by offering mobility and maintaining their connection to the wider community.
Reviews of Gates House highlight a divided view, with some families and residents appreciating the attentive and caring staff members, who are described as professional and compassionate. These reviewers commend the facility for its cleanliness, quality of meals, and the affectionate atmosphere created for residents. However, contrasting reviews raise serious concerns, particularly regarding the care in the memory care unit, with allegations of neglect, such as malnutrition, dehydration, and inadequate supervision leading to violence among patients. Additionally, there have been reports of poor communication from the administration when addressing these issues. While some families exhibit trust in the facility's care, others recommend exercising caution due to these significant negative experiences.
Costs at this community start at $2,800 and range up to $4,000. The average price in the community is $3,400, which is less than the average price in the area of $5,112. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
