First Street Assisted Living is a residential care facility located in Schertz, Texas, specializing in assisted living services for older adults and individuals requiring daily living support. The facility offers private and shared accommodations, assistance with personal care, scheduled social and recreational activities, and meal services. Common amenities include communal dining areas, landscaped outdoor spaces, transportation options, 24-hour staff coverage, and access to basic healthcare monitoring.
For residents requiring diabetes care, First Street Assisted Living provides support with blood glucose monitoring, medication management, and adherence to prescribed dietary guidelines. Staff are equipped to assist with insulin administration and ensure meals accommodate diabetic needs, although reviews note concerns about meal variety and nutritional quality depending on the kitchen personnel.
Incontinence care services are also available. Staff help residents with regular toileting schedules, hygiene maintenance, and the use of appropriate incontinence products, aiming to ensure comfort and dignity. The level of support for ambulatory residents includes assistance with mobility, transfers, and access to walkers or wheelchairs as needed. For individuals who require extra help moving around the facility, staff offer hands-on support with daily activities.
Resident and family feedback reflects a range of experiences. Positive reviews describe attentive and caring staff, an active social environment, and strong peer relationships that contribute to residents’ well-being. However, significant concerns have been reported, including alleged incidents of theft of personal belongings and medications, disrespectful staff interactions, privacy violations, and lapses in appropriate care. Additionally, reports of unsatisfactory food when certain staff are not present and inappropriate sharing of residents’ images and conditions on social media have been mentioned. While some residents and families feel supported and satisfied, the noted allegations raise questions about consistency in the quality and safety of care provided at the facility.
Costs at this community start at $2,295 and range up to $5,536. The average price in the community is $3,916, which is less than the average price in the area of $4,319. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
