Elderwood at Amherst is a skilled nursing facility situated in Amherst, New York, specializing in nursing home care with additional assisted living services. Certified by Medicare and Medicaid since 1967, the facility offers both short-term rehabilitation and long-term stays, as well as respite care for temporary needs. Elderwood at Amherst is equipped to serve residents who require full assistance with activities of daily living, including bathing, eating, dressing, and toileting. The facility has capacity for 88 occupants and provides around-the-clock skilled nursing care, medication coordination, pain management, and care navigation services. Specialized medical support includes cardiac care, wound care, podiatry, dental care, and on-site rehabilitation services such as physical, occupational, and speech therapies. Outpatient rehabilitation programs and memory care options are also available for those with cognitive impairment.
Residents at Elderwood at Amherst have access to amenities such as an on-site barber and beauty salon, and opportunities for engagement through clubs and community activities. The facility supports resident and family involvement with offerings such as counseling services and family councils. Medical and therapeutic staff include registered nurses, rehabilitation professionals, and care coordinators who tailor therapy programs to individual recovery needs.
Feedback from residents and families presents a mixed perspective. A number of individuals express concerns regarding staffing levels, communication practices, response times, and attention to personal needs, particularly in areas such as pain management and monitoring. Additional challenges reported include incidents involving the safety and cleanliness of the facility, as well as dissatisfaction with some administrative interactions and inconsistencies between promised and delivered care or financial arrangements. Some reviews mention positive experiences with specific staff, most notably within the physical therapy department, which receives favorable remarks for supportive rehabilitation efforts. However, overall, resident and family experiences reflect significant concerns about care quality and transparency. No significant recent changes in services have been reported as of mid-2024.
Costs at this community start at $1,900 and range up to $9,125. The average price in the community is $5,512, which is less than the average price in the area of $6,279. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
