East Cascade Retirement Community is located in Madras, Oregon, and provides care services for older adults with a focus on nursing home care, and offers additional options for assisted living, independent living, and memory care. The facility is certified by Medicare and Medicaid and has participated in Medicare programs since May 19, 1988. With a current census of 18 residents, East Cascade supports a range of care needs including medication coordination, continence management, and coordination of specialized services such as dental, vision, hearing care, and pulmonary rehabilitation. The community maintains amenities such as laundry and dry cleaning services and offers both resident and family counseling to support the well-being and transition of seniors through different levels of care. Care navigation services help guide residents and families through care planning and service access. Resident activities are designed to provide opportunities for social engagement through clubs and community groups.

Reviews and resident experiences at East Cascade Retirement Community are mixed and highlight important considerations for prospective residents and their families. Some families and residents have expressed concerns regarding perceived understaffing, inconsistencies in care quality, cleanliness issues, and delays in responding to urgent medical needs. There are also reports of inadequate provision of promised activities, particularly for residents with dementia, as well as safety and security concerns, including the management of aggressive animals and allegations of theft and neglect. Staff wellbeing and turnover are also concerns raised in several reviews. Conversely, some residents and family members report a positive experience, noting kind and supportive staff, a strong sense of community, and satisfactory social activities. As with any senior living community, those considering East Cascade are encouraged to visit, review recent inspection reports, and communicate directly with administrators to ensure that care standards align with their needs and expectations. Although web sources indicate that the facility does not offer on-site skilled nursing or memory care as a dedicated program, the facility advertises support in daily living and health management for residents seeking to maintain independence with assistance.

Costs at this community start at $8,322 and range up to $8,520. The average price in the community is $8,421, which is more than the average price in the area of $5,993. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.