Discovery Village at Deerwood is a senior living community located in Jacksonville, Florida. The facility offers multiple levels of care, with a primary focus on assisted living, as well as memory care and independent living services. Residents have access to a wide range of amenities including renovated common areas, dining with chef-prepared meals, a barber and beauty salon, indoor and outdoor walking paths, and various fitness programs such as yoga and chair yoga. The community is designed to provide a secure and supportive environment, with features tailored for those with memory loss and cognitive concerns. English and Spanish languages are supported, and podiatry services are available onsite.
The care and medical support at Discovery Village at Deerwood encompass assistance with diabetes management and medication administration, incontinence support, and ambulatory care. The staff can provide full assistance with bathing, dressing, and toileting, as well as some physical assistance with eating. For residents with cognitive impairments, the memory care program includes a secured environment specifically designed to accommodate memory loss, with specialized staff and activity programming. The community accepts individuals with psychiatric issues and offers care coordination with relevant healthcare professionals. Residents benefit from organized clubs and community activities, as well as enhanced wellness and recreational opportunities aimed at improving quality of life.
Transportation services are available for both medical and non-medical appointments. The community offers complimentary scheduled transportation to local destinations—including healthcare providers and shopping—as well as transportation at additional cost for custom needs or locations beyond standard offerings. This service supports residents’ ability to attend medical appointments, participate in community activities, and maintain independence.
Based on resident and family reviews, perceptions of care quality and staff at Discovery Village at Deerwood are highly varied. Positive feedback often cites the professionalism and compassion of certain staff members, especially in memory care, along with cleanliness and a welcoming environment. Several families highlight individualized care and meaningful staff-resident interactions. However, numerous reviews also report inconsistent care quality, staff turnover, poor communication from management, and issues such as medication errors, staffing shortages—particularly at night—and lack of activities. Some concerns include safety incidents, missing belongings, and, in more severe cases, allegations of neglect or misconduct. While the facility benefits from a modern building and renovated common areas, families are advised to monitor care closely and maintain open communication with staff and management due to these reported inconsistencies.
Costs at this community start at $2,500 and range up to $7,500. The average price in the community is $5,000, which is more than the average price in the area of $4,893. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
