Diamond Ridge, located in Troy, New York, is an independent senior living community managed by Holiday by Atria. The facility is designed for older adults who wish to maintain an independent lifestyle while having access to various supportive services. Primary care at Diamond Ridge centers on independent living, with additional senior-living amenities available. Residents live in private apartments and are provided with services such as meals, weekly housekeeping, linen changes, maintenance, and complimentary transportation. While Diamond Ridge does not offer assisted living or skilled nursing care, residents may engage third-party providers for additional care services when needed.
The facility provides limited personal support targeting self-care needs. Assistance is available with activities of daily living, including bathing, eating, dressing, and toileting for residents who are largely independent but may benefit from occasional help. These services are typically accessed through outside home health aides, arranged on an individual basis. While Diamond Ridge does not maintain 24-hour medical staff, it features an on-site barber and beauty salon for residents’ grooming needs, supporting social engagement and personal care standards within the community. Wellness checks and emergency response systems are also available for added security.
Transportation at Diamond Ridge is offered as a complimentary service for both medical and non-medical purposes. Scheduled transport enables residents to attend medical appointments, local shopping, recreational outings, and community events, supporting independent living and facilitating connections within the Troy area.
Resident and family feedback often highlights the cleanliness and maintenance of the facility, noting attractive communal areas and actively managed amenities. Staff are described as friendly and attentive, with particular praise for management and front desk responsiveness to concerns or complaints. Families mention that adjustments can be made—by engaging third-party care—for those who require greater support. Reviews also indicate robust social programming, including activities such as bingo, entertainment, and gardening, though suggestions exist for expanding offerings.
Reported drawbacks include mixed experiences with dining services, ranging from satisfaction with meal quality and portions to concerns over slow service, food options, and kitchen hygiene. Financial concerns are also noted, with some residents expressing worry over rising rents. Additionally, periodic management turnover is cited as impacting stability, and isolated concerns have been raised regarding marketing practices and customer service consistency. Overall, Diamond Ridge focuses on supporting independent seniors with practical services while offering flexibility to arrange additional care as needs evolve.
Costs at this community start at $1,979 and range up to $9,704. The average price in the community is $5,998, which is less than the average price in the area of $6,734. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
