Crystal Creek, located in Canton, Michigan, is a senior care facility offering both assisted living and specialized memory care services. The facility is designed for older adults who require support with daily activities such as bathing, dressing, and medication management, as well as those living with Alzheimer’s disease or other forms of dementia. Crystal Creek provides 24-hour staffing, meal services, and a calendar of structured social activities aimed at promoting engagement and maintaining residents’ well-being. The community includes amenities like indoor walking paths, laundry and dry-cleaning services, and an on-site barber and beauty salon to address residents’ daily living needs and personal grooming.

Medical and support services available at Crystal Creek include medication coordination and management, diabetes care, hospice support, incontinence care, and assistance with healthcare appointments. Residents have access to on-site and visiting healthcare professionals such as nurses, optometrists, podiatrists, dental care providers, occupational therapists, physical therapists, speech therapists, and massage therapists. Fitness programs are available to help maintain mobility, and memory care programming is offered for residents requiring a higher level of cognitive support. The community is secured to ensure the safety of individuals with memory care needs, and it maintains English as its primary language of communication. Residents can participate in clubs and community activities to foster social connection and engagement.

Family and resident feedback regarding Crystal Creek reflects significant variation in experiences with the care provided. Positive accounts describe a compassionate, home-like environment, attentive staff, personalized routines, and active communication with families. However, a substantial number of reviewers raise concerns about the quality of care following changes in ownership, referencing issues such as understaffing, lapses in hygiene and supervision, medication errors, and questions around management practices. Some reviews include reports of unaddressed maintenance, neglect of basic personal care, and violations of state standards. As a result, while certain families express satisfaction and highlight the dedication of individual caregivers, others highlight serious challenges and caution prospective residents and families to carefully consider their options.

Costs at this community start at $5,000 and range up to $5,750. The average price in the community is $5,375, which is more than the average price in the area of $5,056. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.