Crossroads Care Center of Mayville is a skilled nursing and rehabilitation facility located in the heart of Mayville, Wisconsin, at 305 S Clark Street. The center provides a comprehensive range of care services, including short-term rehabilitation, long-term skilled nursing care, and respite care for individuals recovering from surgery, illness, or injury, as well as those requiring ongoing medical support. The facility is Medicare and Medicaid certified, ensuring adherence to regulatory standards and enabling a wider range of residents to access its services.
Residents at Crossroads Care Center benefit from individualized care plans developed by an interdisciplinary team of registered nurses, licensed practical nurses, certified nursing assistants, therapists, and social workers. The on-site therapy department offers physical, occupational, and speech therapy seven days a week, with therapists utilizing modern equipment and techniques to promote recovery and maximize independence. Examples of therapy programs include gait and balance training, pain management, and activities of daily living (ADL) retraining. The therapy team is frequently recognized for their positive impact on residents’ recovery processes, contributing to successful rehabilitation outcomes.
In addition to clinical care, the facility emphasizes a supportive, homelike environment. Private and semi-private rooms are available, featuring comfortable furnishings, cable television, and Wi-Fi access. Housekeeping and laundry services are provided to ensure a clean and welcoming atmosphere. The community includes several common areas, such as dining rooms, lounges, and landscaped outdoor patios, where residents can relax or socialize.
Crossroads Care Center offers a variety of daily social and recreational activities designed to enhance residents’ physical, mental, and emotional well-being. Activity calendars typically include group exercises, arts and crafts, music therapy, religious services, and seasonal celebrations. The center also facilitates community outings and encourages family involvement through regular events and open visitation policies. To support connections with loved ones, the facility assists residents with phone and video calls, helping to maintain important relationships even when in-person visits are not possible.
Nutritional needs are met through three daily meals served in a communal dining setting, with menus developed by registered dietitians to accommodate individual dietary preferences and medical requirements. Special diets, such as diabetic or low-sodium, are available upon request.
Resident and family feedback indicates mixed experiences regarding care quality and staff responsiveness. Many reviews highlight the kindness, compassion, and professionalism of certain staff members, as well as successful rehabilitation outcomes and effective safety protocols. However, there are noted concerns about understaffing, leading to reports of missed medications, inadequate hygiene assistance, insufficient therapy access, and delayed responses during emergencies. These challenges can affect the consistency and quality of care residents receive. Overall, while Crossroads Care Center of Mayville offers specialized nursing and therapy services in a supportive environment, experiences with care quality may vary depending on staffing levels and workload at the facility.
Costs at this community start at $1,915 and range up to $8,429. The average price in the community is $5,172, which is less than the average price in the area of $5,472. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
