Cresthaven Senior Living is an assisted living community located in West Palm Beach, Florida. The facility offers both assisted-living and memory care services, designed to support residents with varying needs, including those living with dementia and related conditions. Residents at Cresthaven have access to an enclosed courtyard, providing secure outdoor space beneficial for those in memory care. The community provides full assistance with activities of daily living, including bathing, eating, dressing, and toileting.
Cresthaven offers between 12 and 16 hours of nursing care each day, with licensed nurses on site to oversee resident health needs, medication management, and medication coordination. Medical support includes diabetes care, ambulatory care, and incontinence care. Physical, occupational, and podiatry therapy services are available to assist with therapy and rehabilitation, and there are mental wellness programs aimed at supporting cognitive and emotional well-being. Residents can also access hospice care services if needed.
To address residents’ daily comfort and convenience, the facility provides laundry and dry cleaning services, an on-site barber and beauty salon, and assistance with grooming. Social and recreational clubs and communities are available to encourage engagement and socialization among residents. The facility is inclusive, offering support for Catholic and Jewish residents as well as services in Spanish and French, reflecting the diverse population served.
Transportation arrangements at Cresthaven Senior Living are available for non-medical purposes. This service assists residents in attending recreational outings, shopping trips, or personal errands outside the facility, supporting continued independence and community engagement.
Resident and family reviews of Cresthaven Senior Living present varied experiences. Some appreciate the attentive staff, activities, and responsive leadership, noting that department heads and admissions personnel help create a friendly environment. There are positive remarks about care for medical needs and opportunities for social engagement. On the other hand, other reviewers report significant concerns, such as lapses in hygiene (including reports of mold, pest infestations, and cleanliness issues), mismanagement of medication, safety problems, poor communication from management, and unprofessional staff interactions. Issues with staff turnover, communication delays, and loss of personal belongings have also been cited. While a few reviewers have observed improvements after changes in facility leadership, others have expressed concern about the adequacy of care, particularly in memory care areas. As a result, experiences at Cresthaven Senior Living appear highly variable depending on individual resident and family perspectives.
Costs at this community start at $2,520 and range up to $4,421. The average price in the community is $2,995, which is less than the average price in the area of $4,632. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
