Cottages of New Lenox, located in New Lenox, Illinois, is a residential care facility specializing in assisted living and memory care services. The community is designed to accommodate individuals requiring assistance with daily living activities, with a particular focus on supporting those living with dementia or other memory-related conditions. It operates as a secure community with features intentionally designed for memory care, including indoor walking paths and living spaces structured to promote safety and reduce confusion for residents experiencing memory loss. English is the primary language used throughout the facility.
The care and medical support provided at Cottages of New Lenox encompasses a broad range of health and wellness services. Residents have access to ongoing memory care from a trained staff, as well as incontinence and ambulatory support. Full assistance is available with bathing, dressing, eating, and toileting. The facility includes onsite options for barber and beauty salon services, laundry and dry cleaning, and fitness programs tailored to resident needs. Medical care coordination includes regular visits from an optometrist and podiatrist, with additional support for diabetes management, hospice care involvement, and medication management. The community focuses exclusively on memory care, providing care structures and environments specifically suited for cognitive support. Social engagement is promoted through clubs and organized group activities, and families are encouraged to participate in community events.
Transportation services at Cottages of New Lenox are available for both medical and non-medical purposes. Complimentary transportation is provided, and transportation at cost is also an option, depending on individual needs and destinations. These services are intended to facilitate access to offsite medical appointments, community outings, and other necessary errands, supporting the independence and overall well-being of residents.
Resident and family reviews indicate that Cottages of New Lenox is recognized for offering a compassionate, home-like environment where staff demonstrate attentiveness to the needs of residents, especially those requiring memory care. Families note that their loved ones often appear more content and comfortable and highlight the community’s personal atmosphere, attentive caregivers, and variety of activities. Residents typically benefit from responsive communication, coordination with external medical providers, and opportunities for family involvement. Nonetheless, some families have experienced challenges related to high staff and management turnover, occasional inconsistencies in care, food quality, and housekeeping, as well as concerns with administrative responsiveness and financial communications. While the community tends to receive praise for its secure, smaller-scale cottages and the dedication of many staff members, periods of organizational transition have sometimes impacted overall stability and quality of services.
Costs at this community start at $4,350 and range up to $6,884. The average price in the community is $5,422, which is more than the average price in the area of $5,408. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
