Clayton Oaks Living is a senior living community located in Richmond, Texas. The facility primarily provides memory care for individuals with Alzheimer's disease and other forms of dementia, while also offering additional levels of support through assisted living and independent living services. Clayton Oaks Living operates as a secured community designed specifically to meet the needs of residents with memory loss, featuring safety-oriented architecture and a supportive environment. The community offers both English and Spanish language support and is experienced in serving residents with psychiatric diagnoses.
Care and medical support at Clayton Oaks Living address a wide range of resident requirements. The staff assists with activities of daily living including full assistance with bathing, eating, dressing, and toileting. Medication management is provided, along with diabetes care and incontinence care. The medical team includes on-site and visiting professionals such as a rounding primary care physician (Dr. Shiva Satish), a visiting psychiatric nurse practitioner, and third-party podiatry and mobile X-ray services. Psychology and therapy needs are supported with a dedicated therapy room, and massage therapy is available to residents.
Residents benefit from security features, as the community is designed for memory care only, with monitored indoor and outdoor walking paths and secure access. For recreation and engagement, the facility offers clubs and social communities, a barber and beauty salon, fitness programs, yoga/chair yoga, and various group activities. Additional onsite amenities include inviting communal spaces such as a movie theater, a bistro, pet-friendly areas, and options for family gatherings or communal dining.
Complimentary transportation services are available, supporting both medical appointments and non-medical outings for residents. This service helps ensure access to healthcare providers outside the facility and enables participation in community events or trips.
Feedback from residents and families indicates a modern, well-maintained environment at Clayton Oaks Living, with clean, attractive common areas and well-designed resident rooms. Many appreciate the range of amenities and social opportunities, as well as the friendliness and attentiveness of staff, especially regarding communication about residents’ health and care changes.
However, family and resident reviews also note significant concerns about care quality and reliability. Some report instances of understaffing, high staff turnover, delayed responses to calls, and medication errors. Specific complaints from memory care families describe inattentiveness, residents being unsupervised or neglected, and management being unresponsive to concerns. Some reviewers believe there is greater focus on appearance than on consistent delivery of high-quality care, particularly for residents with advanced care needs.
As of mid-2024, Clayton Oaks Living continues to offer its full range of services and amenities, with no reported major changes in ownership or operations. Prospective residents and families are encouraged to visit, ask detailed questions, and consider both positive and negative feedback in their decision-making process.
Costs at this community start at $4,250 and range up to $5,445. The average price in the community is $4,847, which is more than the average price in the area of $4,687. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
