Clark Retirement Community, located in Grand Rapids, Michigan, provides a spectrum of senior care services across two campuses—Franklin and Keller Lake. The primary care offered is skilled nursing, supported by a full suite of continuing care retirement community (CCRC) options, including independent living, assisted living, memory care, and on-site rehabilitation services. Residents have the opportunity to transition between care levels as needed, ensuring continuity of support through the Life Plan program. The community also features expanded accommodations at the Keller Lake campus, offering townhouse-style independent living residences.
The facility delivers a range of medical and therapeutic services designed to meet varied resident health needs. Nursing care is available around the clock, and qualified staff assist with daily living activities such as bathing, dressing, and toileting for those requiring full support, while promoting as much self-care with eating as possible. Therapy services at Clark include speech, physical, and occupational therapy, carried out in dedicated therapy rooms and as part of individualized rehabilitation plans. Pain management and hospice services are provided, and the availability of podiatry, audiology, and dental care ensures residents’ ongoing healthcare needs can be met onsite.
Social interaction and engagement are encouraged through organized clubs and community activities, with amenities such as an on-site barber and beauty salon and laundry and dry cleaning services to support daily living. Clark Retirement Community is equipped to accommodate residents with psychiatric diagnoses and provides specialized support accordingly.
Reviews from families and residents report varied experiences. Many praise the clean environment, numerous activities, and the stability offered by the Life Plan arrangements, highlighting kind and capable staff and a home-like atmosphere for some. However, recurring concerns have been noted regarding understaffing, with reports of slow call light response and challenges in timely care provision. Some reviewers mention dissatisfaction with food quality and food service due to contracted dining operations, and cite administrative issues including communication lapses, abrupt discharges, high turnover in leadership, and perceived pressure for extra fees. Rehabilitation and therapy are seen as beneficial, though some feel these services are better supported for independent living residents than for nursing home residents. Overall, Clark Retirement Community offers a broad continuum of care and onsite medical support, but prospective residents and families should consider both positive and negative aspects reported in recent experiences.
Costs at this community start at $1,300 and range up to $9,429. The average price in the community is $5,364, which is less than the average price in the area of $5,483. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
