Citrus Hills Assisted Living is a residential care community located in Orange, California, that provides support for seniors requiring assistance with daily living activities. The primary service at this facility is assisted living, which is designed to help residents who need ongoing support with tasks such as bathing, dressing, toileting, and eating. Staff members offer full assistance with these activities, ensuring that residents receive the necessary care while maintaining as much independence as possible. The facility serves an English- and Spanish-speaking population.

The medical and personal care services at Citrus Hills Assisted Living include incontinence care, medication management, ambulatory care, diabetes care, and podiatry services. The community can also provide memory care support for residents experiencing cognitive decline or memory impairments. Dental care is available on-site, as well as barber shop and beauty salon services to assist residents with personal grooming and hygiene. Care is coordinated and customized through individual care plans to match each resident’s needs, including monitoring and administering medication. The facility strives to address a range of health and mobility requirements with trained staff, though some reports note concerns about the adequacy and responsiveness of caregiver support, particularly for residents with complex or high-level care needs.

Citrus Hills Assisted Living provides transportation services for both medical and non-medical purposes. Complimentary transportation is available for scheduled appointments, such as doctor visits and essential errands. Transportation at cost can be arranged for other needs, ensuring residents have access to medical care and community events when necessary.

Feedback from residents and families is varied. Positive reviews highlight friendly and compassionate staff, accessible intake personnel, and satisfaction from families who appreciate the supportive environment following transitions from other facilities. Some residents commend staff for their attentiveness to daily needs, efforts in meal preparation, and engagement with activities. However, there is notable criticism in the areas of management, staffing, and facility conditions. Reported concerns include poor communication from leadership, insufficient caregiver training, high staff turnover, and slow or inadequate response to calls for assistance. Other criticisms mention issues with facility cleanliness, building age, limited security for residents with memory challenges, and a perceived focus on occupancy over quality care. While some families report positive experiences, others urge prospective residents and families to carefully consider the consistency and adequacy of care provided at the community. As of mid-2024, Citrus Hills Assisted Living has not announced any major new programs or changes to its services.

Costs at this community start at $2,195 and range up to $9,050. The average price in the community is $5,622, which is less than the average price in the area of $6,162. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.