Chino Hills Senior Living, located in Chino Hills, California, is a residential care facility that provides both assisted living and memory care services. The community supports individuals who require varying levels of assistance and supervision, offering features designed to promote safety, comfort, and engagement for its residents.
The facility offers a range of care and medical support options. Residents benefit from the presence of nursing staff, who can assist with medication management and monitor health needs. Physical therapy and occupational therapy services are available on site or through external providers to help residents maintain mobility and independence. For personal grooming, Chino Hills Senior Living includes a barber and beauty salon, allowing residents access to haircuts and other salon services. Residents can participate in hospice care if needed, with support provided by trained staff and outside agencies to ensure comfort in end-of-life situations. Podiatry services are accessible for monitoring and treating foot health issues. Memory care is provided in a specialized section of the facility for those experiencing dementia or Alzheimer’s disease, where residents receive supervision and customized programming intended to enhance their quality of life.
The community offers opportunities for social engagement through clubs and communal activities, allowing residents to find companionship and participate in group events. Assistance with activities of daily living is available, with staff offering full support for residents who need help with bathing, eating, dressing, and toileting.
According to resident and family feedback, experiences at Chino Hills Senior Living vary. Many families report positive interactions with attentive and compassionate staff in assisted living, highlighting a clean environment, responsive care, and a welcoming atmosphere. They note that the staff facilitates resident adjustments, emotional well-being, and family involvement. Activities are generally appreciated, and many describe the setting as comfortable and accommodating for special circumstances.
However, feedback regarding memory care is less favorable. Some reviewers describe concerns involving supervision and oversight, with reports of understaffing—particularly on weekends—and communication issues related to incidents such as falls or unexplained bruises. Additional criticism includes claims of inadequate laundry services, limited activity offerings in memory care, monitoring lapses, and cleanliness issues in shared spaces. Reports on the quality and variety of food are inconsistent.
These reviews suggest that while Chino Hills Senior Living provides strong support for many assisted living residents, the memory care program may require improvements in communication, supervision, engagement, and environment. Prospective residents and families are encouraged to assess current conditions, staffing patterns, and service offerings based on their specific needs.
Costs at this community start at $3,195 and range up to $5,075. The average price in the community is $3,672, which is less than the average price in the area of $6,076. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
