Charter Senior Living of Newport News, located in Newport News, Virginia, is a senior care facility providing both assisted living and specialized memory care services. The community is designed to support older adults who require varying levels of assistance with daily living, as well as those experiencing Alzheimer's disease or other forms of dementia. As a memory care-only community, safety and environmental accommodations are prioritized, including a secured community layout and features specifically developed to support residents with memory loss. Nursing support is available for 12 to 16 hours daily, and care plans are personalized to meet individual needs, including assistance with bathing, dressing, toileting, and eating. Medication management, diabetes care, incontinence care, ambulatory care, and podiatry are among the medical services provided. Residents can also receive in-house doctor visits, physical therapy, and rehabilitation.
Charter Senior Living of Newport News offers an array of amenities and support services. On-site programs include fitness classes, mental wellness activities, and tailored brain fitness tools such as Dakim. A therapy room is available for rehabilitation and physical therapy sessions. Residents have access to laundry and dry cleaning services, a beauty salon and barbershop that offer manicures, pedicures, and spa services, and in-house religious services. Clubs and community activities foster social engagement, and a variety of recreational and wellness events are organized for resident participation. Located near a hospital and other medical centers, the facility offers additional peace of mind for residents and families.
For transportation needs, Charter Senior Living of Newport News provides arrangements for non-medical purposes. This service is intended to enable residents to take part in community outings, social activities, or local errands, enhancing their independence and quality of life. While the facility does not specify in-house medical transportation, its location near healthcare facilities supports timely access to specialized care when necessary.
Feedback from residents and families indicates generally positive experiences with the care and staff at the community. Many praise the friendly, attentive staff and the clean, attractive environment. Families frequently appreciate staff efforts to communicate and foster a welcoming atmosphere, though some report periodic challenges with communication, especially following management changes. Most reviewers are satisfied with the variety and quality of activities. While meal quality is considered good by most, a few mention that dining options can be less flavorful than home cooking. The community is often recommended by residents and their families, although maintaining regular family involvement is suggested, particularly during staffing transitions.
Costs at this community start at $2,800 and range up to $5,495. The average price in the community is $3,800, which is less than the average price in the area of $4,786. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
