Charlotte's Home, II is an assisted living facility located in Maugansville, Maryland. The facility provides support for seniors who require assistance with activities of daily living, such as bathing, dressing, and medication management. Charlotte’s Home, II operates within a homelike setting and is licensed to care for a small number of residents. The facility offers continuous 24-hour supportive care, meal services, and both housekeeping and laundry support. Recreational activities and opportunities for socialization are also available to residents. Medical support at the community includes medication management, incontinence care, and ambulatory care. Some specialized care services are offered, such as memory care, diabetes care, and care in a secured community environment to support residents with cognitive impairments. The staff includes nurses, and care is conducted in English.
Resident and family reviews indicate significant concerns regarding the care and environment at Charlotte’s Home, II. Reports consistently mention chronic understaffing, with accounts of only two staff members being responsible for all residents at any given time. This level of staffing raises concerns regarding supervision, timely medical support, and responsiveness to residents’ needs, including those requiring memory care, incontinence support, and diabetic management. Additionally, several reviews highlight issues with clutter in shared spaces, suggesting a potentially uncomfortable or hazardous environment for residents, especially those with mobility or cognitive challenges. Feedback from residents and their families points to widespread dissatisfaction with both the quality of care and the living conditions at the facility, expressing that they would not recommend it to others. No recent updates or improvements have been noted in publicly available information about the facility.
Costs at this community start at $6,519 and range up to $8,150. The average price in the community is $7,334, which is more than the average price in the area of $5,580. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.