Center At Arrowhead, Llc

I had a loved one here on respite care. During his last few days of life he was treated as if he didn’t exist. He was not checked on, not cleaned, not fed, literally nothing and he came home with a bed sore. It’s impossible to get anyone here to answer a phone and the rare occasion that someone ...

I had a loved one here on respite care. During his last few days of life he was treated as if he didn’t exist. He was not checked on, not cleaned, not fed, literally nothing and he came home with a bed sore. It’s impossible to get anyone here to answer a phone and the rare occasion that someone does they know nothing of their patient and do not return calls. This place was filled pure cold blooded people working there- except the front desk staff which is the only star I’m giving. We made complaints every day for all five days he was there with no concern or improvement. We made a huge mistake trusting them for hospice/respite care. I don’t know how this place stays open. Avoid!!!

Staff is kind, helpful and the energy is always positive. The physical therapy team is wonderful and very skilled. Patients have the opportunity to do weekly activities such as bingo, movie night, donuts & coffee, etc. There are also multiple activity rooms filled with games, a computer, puzzles, e...

Staff is kind, helpful and the energy is always positive. The physical therapy team is wonderful and very skilled. Patients have the opportunity to do weekly activities such as bingo, movie night, donuts & coffee, etc. There are also multiple activity rooms filled with games, a computer, puzzles, etc. which is great for socialization! Good food, Clean private rooms with bathrooms, and a great view of the city. The whole building is very clean and looks almost brand new. I would most definitely bring my family here if the time ever came!