Carriage Court - Hilliard, located in Hilliard, Ohio, is a senior living community providing both assisted living and memory care services. The community assists residents who require support with activities of daily living such as bathing, dressing, eating, and toileting, offering full assistance as needed. Care is grounded in a structured environment designed for individuals who may require supervised support, including those with Alzheimer’s or other forms of dementia. Residents can also benefit from specialized memory care programming, secured areas, and wander management systems to promote safety for those experiencing cognitive impairment.
Medical and supportive services at Carriage Court - Hilliard include access to 12-16 hour nursing coverage, regular visits from nurses, and coordinated care with external professionals such as dentists, podiatrists, and therapists. On-site therapy offerings include speech, occupational, and physical therapy, each tailored to the resident’s needs. A therapy room is available for these individualized sessions. The community facilitates management of incontinence, ambulation support, diabetes care, and medication administration. For those with advanced or terminal conditions, hospice services can be arranged. The mental wellness program is in place to address and support residents' psychological health. Additional amenities that encourage community engagement and physical well-being include clubs, scheduled activities, yoga and chair yoga classes, a barber/beauty salon, and laundry and dry cleaning services. Residents benefit from both indoor and outdoor walking paths and can enjoy a secured, enclosed courtyard that supports safe outdoor activity.
Transportation services offered by Carriage Court - Hilliard include complimentary transportation for scheduled medical appointments and shopping trips, as well as transportation arrangements for non-medical needs. These services provide residents with access to essential off-site health care and community activities without the need for families to facilitate logistics.
Residents and their families often describe Carriage Court of Hilliard as a clean, appealing facility with a staff known for friendliness, supportiveness, and a willingness to assist new residents as they acclimate to communal living. The home-like setting, varied activities, and the effort of staff to build personal relationships with residents are frequently appreciated. The dining program and amenities such as social events, common gathering spaces, and enrichment activities are generally well received. However, feedback points to ongoing concerns with inconsistent staffing—particularly among nursing aides and during weekends—which sometimes affects care responsiveness. Some families have also mentioned communication difficulties with clinical management and isolated complaints about the quality of hygiene practices and incident reporting, especially in memory care. While leadership is often considered accessible and individual staff members are commended for their compassion, reports of staff turnover and variability in food service and contracted staff performance contribute to a mixed overall impression of the community.
As of mid-2024, Carriage Court - Hilliard continues to focus on providing structured, supportive care in an environment with amenities intended to foster resident engagement and well-being, with no major ownership or programmatic changes recently reported.
Costs at this community start at $3,400 and range up to $5,177. The average price in the community is $4,600, which is less than the average price in the area of $4,695. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
