Carmel Health & Living Community

If I could rate -⭐️ it would be more accurate. A poor uncaring moral of the staff trickles down from the “lie to ur face”management. Medications are given incorrectly and sometimes not given at all. So many errors were made that we had to request a daily print out of his administered medicat...

If I could rate -⭐️ it would be more accurate. A poor uncaring moral of the staff trickles down from the “lie to ur face”management. Medications are given incorrectly and sometimes not given at all. So many errors were made that we had to request a daily print out of his administered medications to make sure our loved one was getting his prescribed medications. IF someone responds to your call button it takes a minimum of 20 minutes but more times than not 45 minutes. The facility does appear clean and there were a few caring and competent people but they were few and far between. I was seriously afraid to leave my loved one alone in this place.

I could watch that place from my old apartment’s back porch for over 10 years. Once upon a time, elders would sit on the back porch and watch cars drive by and just chat with each other and pedestrians. They were a part of the community! No more!! One day a resident named Betty wandered into our c...

I could watch that place from my old apartment’s back porch for over 10 years. Once upon a time, elders would sit on the back porch and watch cars drive by and just chat with each other and pedestrians. They were a part of the community! No more!! One day a resident named Betty wandered into our complex and I and some of my neighbors defended her. And it was through her that I learned how horrible it was over there. In fact I, and others, managed to initiate state investigations of the place which were justified, at least at the time (I still have copies of the results of at least one of those investigations). I would say that it certainly COULD use good nurses but I would very careful if I were considering employment there. Unless something has changed the facility which house about 250 souls in various states of deterioration (almost all age related) is not particularly clean. And there is a certain amount of paranoia there among the management who themselves must answer to the owners, CarDon and associates of Bloomington Indiana who are the very definition of a capitalistic enterprise, the bad side, profit seeking organization with an emphasis on “for profit” at any cost. They specialize in appearance but the food is S.E. Rykoff and the last time I checked one dietician served them and several other institutions. And they are certainly not transparent. In fact, doors, I have been told, are routinely locked so that patients can never leave on their own. If that’s true, and I do not know this for sure, but if it is - how does the place meet local fire codes!? Anyway - yes they DO need good people there - but there also needs to be “there there” as a famous writer once said about the city of Oakland, California, worth working for. Perhaps things have changed - but PLEASE be careful!

My first impression was they really try to make it seem that the care will be topnotch , I watched the staff slowly disappear in a matter of weeks. From the Billing office to the HR to the Memory Care Director and several CNA's !! We are now on a Lockdown and have been for two weeks yet they just be...

My first impression was they really try to make it seem that the care will be topnotch , I watched the staff slowly disappear in a matter of weeks. From the Billing office to the HR to the Memory Care Director and several CNA's !! We are now on a Lockdown and have been for two weeks yet they just began posting the pics on facebook about a loved one or two?? I am told nothing except a call that we cant visit??? Out loved one has dementia and this is now a problem because we can call and the phone just rings on the weekend!! Our loved one barely knew us prior to DROPPING into this place of care! I am not impressed with the Administrator or the team in place . The unit managers are a joke! I The Social Worker was on suspension after a few weeks We tried to get answers on questions NOTHING! This is the worse thing we did to our Parent I cannot wait for the Governor to release this law of contact WE WILL BE DISCHARGING ASAP! WE are looking everyday!

Carmel Health and living is the answer to my prayers and I thank God (yes God) for this facility. Until you have a loved one, friend or someone that you know with Dementia you can not feel the pain that comes with this condition. My sister was in another facility before coming to Carmel Health and l...

Carmel Health and living is the answer to my prayers and I thank God (yes God) for this facility. Until you have a loved one, friend or someone that you know with Dementia you can not feel the pain that comes with this condition. My sister was in another facility before coming to Carmel Health and living and it was very painful going to visit her because the conditions were not very good there. Before we moved her to Carmel Health and Living (The Memory Section) we were invited to the open house there and it was love at first sight. Ms. Angie Baker oh, Ms. Angie Baker answered every question we asked and was there to supply whatever we needed. I could feel the Love she has for individuals with Dementia and I do mean Love. The staff is GREAT and very respectful to the residences in their care. The facility is very, very clean and each room has it''s own home like atmosphere. In my opinion Carmel Health and living is the best facility of it''s kind. May God always bless and prosper this facility and it''s personal in the precious name of Jesus.