Care Cardinal - Alger Heights is an assisted living community located in Grand Rapids, Michigan. The facility provides residential care primarily for older adults who require assistance with daily living activities. The community is designed to promote a structured, supportive environment with a focus on safety and individualized support. Residents have access to daily meals, personal care assistance, medication management, and various opportunities for social engagement within the community spaces.

The medical and care services at Care Cardinal - Alger Heights include specialized support for diabetes management, offering assistance with medication, monitoring, and dietary planning. Incontinence care is available with staff assisting residents to maintain hygiene and comfort. The facility accommodates ambulatory residents and those who require full assistance with mobility. Though Care Cardinal offers memory care, it is not an exclusive memory care-only community; instead, dedicated memory care services are available alongside general assisted living support. Medication management services are provided to ensure residents receive their prescriptions as directed, and the staff includes both English-speaking caregivers and access to podiatry services for routine foot care.

For activities of daily living, Care Cardinal - Alger Heights can provide full assistance with bathing, eating, dressing, and toileting. The facility maintains outdoor walking paths accessible to residents, promoting mobility and opportunities for safe outdoor activity.

Transportation services at Care Cardinal - Alger Heights include complimentary transportation for both medical appointments and non-medical needs. This service is intended to help residents attend healthcare visits, run errands, or participate in community outings, supporting their independence and connection to external resources.

Resident and family reviews of Care Cardinal - Alger Heights are highly mixed. Many families appreciate the friendly and attentive staff, noting improvements in residents’ well-being, welcoming atmosphere, and opportunities for social engagement. The memory care program is commended by some for its patience and supportive care, and positive feedback also highlights the cleanliness of the facility, quality of meals, and responsive communication with staff. However, other reviewers report concerns about inconsistent staff attentiveness, medication mismanagement, hygiene issues, and inadequate hydration and nutrition for residents, including some reports of hospitalizations. There are also mentions of insufficient accountability and professionalism from the management team. In summary, families and residents have experienced both effective, supportive care and troubling lapses in service, with consistency in care quality varying across residents and timeframes.

As of mid-2024, Care Cardinal - Alger Heights continues to provide assisted living and memory care within a personalized care framework, with no major recent changes to service offerings reported. The facility strives to balance independence, safety, and individualized support for its residents.

Costs at this community start at $2,250 and range up to $7,604. The average price in the community is $4,927, which is less than the average price in the area of $5,115. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.